I needed a refund because I bought the…
I needed a refund because I bought the wrong product and they credited my account back with no big hassles Now that is not normal - I normally only get a credit to buy something else. Thanks you
By Tracy M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
363 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eksoftware is listed under Internet & Software.
Eksoftware (eksoftware.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
363 approved reviews, newest moderated first
I needed a refund because I bought the wrong product and they credited my account back with no big hassles Now that is not normal - I normally only get a credit to buy something else. Thanks you
By Tracy M.
I purchased Microsoft Word for 2016 which turned out to be incomparable, so I returned it and got an immediate refund. I was about to purchase the latest version of Word when I realized that I only need to able to read, not to copy or edit. But the experience was so easy and pleasant that I recommended Eksoftware to all my friends. Thank you very much.
By William D.
Paul was very professional, he spent about 2 hours chatting with me and kept on trying untill he fixed the issue with Publisher. Paul is the best. Thank you very much, Paul, I really appreciated your help. Eddie Catarino Realtor Florida Homes Realty & Mtg, LLC
By Eddie
Purchasing MS Word without the 365 suite is not easy! Ekosoftware made it less difficult but the download process is NOT user friendly, and I’ve been using computers forever
By ronald
Eric was great to help me out. I really don't know that much about downloading etc and he was able to walk me thru all the basic steps.
By C M.
Eric was professional and informed. He helped with my situation perfectly. Thanks.
By Ron H.
Eric did a great job helping me out and I appreciate his quick response thanks 🙏
By Consumer
Forgot to apply code at check out... via chat Joe was able to apply a discount.
By Anthony