The person Mr Eric
The person Mr. Eric went through all information very thoroughly. Which was a good experience.Thanks for your service. There was one confusion and he resolved it after an explanation.
By awais Y.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
363 reviews
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Eksoftware is listed under Internet & Software.
Eksoftware (eksoftware.com) has 363 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
363 approved reviews, newest moderated first
The person Mr. Eric went through all information very thoroughly. Which was a good experience.Thanks for your service. There was one confusion and he resolved it after an explanation.
By awais Y.
Good consumer service. Made it easy for a 72 year old to install this software.
By Caesar A.
The assistance that I received from eksoftware was the best I have ever received. The process was very complex, yet he stayed with me, walking me through the process for about an hour until the program was installed and I totally understood the functions. I can't thank Enre enough. Lee
By lee
The guy that helped me's name is DANIEL and he was outstanding. Very patient and accommodating for a 70 year old fart !
By Randy R.
Emre was so helpful and patient. Walked me through a lengthy process and because of that I will so totally recommend EK to everyone.
By Enedelia P.
I've been charged for WORD for MAC but can't access it due to a prior purchase recognizing my email. When I enter forgot password I just go round & round as I'm not send the code as promised. I'm unable to get through the phone 24/7 line on several occasions. PLEASE HELP ME
By Wendy Ann S.
Looking forward to Joe being my tech guy! Super helpful when I ordered Publisher not realizing I already had it. He very quickly requested a refund for me and didn't judge me for being so stupid! He may have his hands full with me!
By Sharon D.
Great Customer Service
By Heather