Speedy Customer Service
Needed to cancel and order and it literally took 1 minute no questions asked. Great service straight to the point.
By Kai
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
697 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Please contact us prior to leaving a negative review. We would prefer working with you to resolve your issue. You may call us at 310-533-5150 between 930AM - 5PM PST or you may email us at [email protected]. We typically respond to all emails within 24-48 hours.
EIO (eio.com) has 697 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 409 reviews with 5 stars · Clear filters
Needed to cancel and order and it literally took 1 minute no questions asked. Great service straight to the point.
By Kai
Received exactly what I ordered and on time!!!
By customer
Knowledgeable and professional sales person
By ROLAND C.
Vessel bit set will be very useful, good buy. Once again the Klein worklamps ( this is the sixth one that I purchased) came thru in good shape . The supplied batteries of the last two I bought were mostly dead, but I expected it because these lamps have probably been on the shelf for a long time. (the batteries weren't really part of the deal anyway). ... replaced the quality dead batteries with equal quality batteries and the lamp lit up bright and intense . None of the Klein lamps that I purchased have been faulty or failed; battery life is good/excellent in low intensity mode. ... wouldn't be without them, now .
By K. S.
easy to order, quick service, fair pricing
By Jagmanxj63
EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website. The orders were delivered promptly and were well packaged. I appreciate the email updates sent after the orders were placed and before they were shipped. EIO has now become my new trusted online store—second only to Amazon.
By Danglan N.
Good experience
By Bill H.
Great company to work with!!!
By Brittney L.