EGOReviews of egopowerplus.com

I purchased a Ego electric power lawn mower. The rather large lithium battery started leaking and malfunctioning after only 2 months use, mowing every 2 weeks. I attempted to return the mower, but Lowes requires a Return Authorization. Ego refuses to allow me to talk to the Returns Department, saying that Lowes has to call. This company sucks, they avoid responsibility for thier equipment by making sure you can't reach the right people. These batteries are a fire hazard, and should not be in your or my home.

I purchased an EGO 765 blower five months ago and used it only two to three times per month before it just quit working. Unfortunately, my experience with EGO's customer service has been equally disappointing. When I called for assistance, they told me I needed the receipt from Lowe's, where I bought it. I spent two hours of my time going back to Lowe's, waiting in line to get the receipt. After finally obtaining the receipt, I called EGO back and they asked me to email it to them. Now, they want me to find an authorized service center to take it to for repairs. The closest service center is an hour away, meaning I will spend another three hours just to get this blower repaired. This experience has been incredibly frustrating and time-consuming. I will NEVER buy another EGO product because their customer service is terrible, and their products, apparently, are just as bad. Save yourself the hassle and avoid EGO products.

Poor battery life. Have a blower, weed eater and 3 batteries. 1 battery has failed to recharge. It is 3yrs and 4mo old. Outside the 3 year battery warranty. I feel the life should be at least 5yrs on a good quality battery, especially since it is not taxed on a daily basis, just a blower and a weed eater used Occasionally/Weekly and battery replacement cost is crazy. $$$

Battery has failed after less than 30 uses. My fault for not keeping my receipt, but this should not happen. Absolute junk. Stay away from this crap!! Customer service comes from India, enough said. EGO rep, if you're reading this and the other multiple unsatisfied customers' reviews, I hope you're paying attention. Horrible business model. I plan to let all my neighbors and relatives know to stay away from this junk.

I have 3 ego products. Mower,string trimmer, and blower. All 3 batteries have basically failed. The two 5 amp batteries indicate full charge on both all chargers and the battery itself. However one doesn't even power up at all, the other quits in about 5 minutes. The are used on a trimmer and blower. The 7.5 battery when new could cut both front and back yards. Now will quit after the front. Loews can't find the service contract. I have bought a lot of all products and other things. They can't find anything. My fault for losing the bill of sale. That said, after 3 years, all need replacement. Cost is almost as expensive as buying new units. Forget about all this green BS they are pushing on you. Buy the old reliable gas lawn products. Your bank account will thank you.

Blower, intermittent problem starts runs for a few minutes stopscwont restart. Remove battery. Replace same battery starts runs a few minutes then stops. Will do this maybe 6 times then fails completely. Will do this daily. Sent for repair by ego Cairns to Gold Coast repaired. Same problem again. Service centre in Paget says nothing wrong. Over 8 weeks and counting under warranty repair. Now have returned blower. Batteries (2) and 1 charger lost. Never returned with blower. Buyer beware DO NOT BUY - EGO (NO GO) TOOLS

Between a brand new mower that cuts terribly (yes, we’ve tried every trick available and suggested by Ego themselves) and the most ridiculous experience with Ego customer service, over and over again (going on day four of an absolute promise today is the day a supervisor will call), I would NOT buy Ego for any reason. And will be getting rid of their three products we currently own. Man, I wish I had come here before purchasing. It would have saved a lot of money and stress.

Ego mower stopped working after one year. Battery is fully charged. Mower stopped working and will not start. Unable to reach customer service at Ego. Ego is not answering the phone.