Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
389 reviews
Evergreen Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
389 approved reviews, newest moderated first
Chelsey was amazing! She was warm, enthusiastic, and wouldn’t stop until my loan was finalized! Definitely recommend Evergreen!
By Elizabeth C.
Response from Evergreen Credit Union· Sep 4, 2026
Thank you for your review, Elizabeth! We're happy to hear Chelsey could help you with your loan. -ep
Fast friendly service. I found a truck that I wanted to buy. That same day the team got the check to me! I didn't even have an appointment!
By Tony F.
Response from Evergreen Credit Union· Aug 26, 2026
Thank you for sharing your experience, Tony! Congratulations on your new truck! -ep
Thank you for your patience. You did a great job today. Thank you
By Laurie R.
Response from Evergreen Credit Union· Jun 8, 2026
Thank you for the kind review, Laurie!
I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He explained how things looked on his end and went on to explained that my accounts were safe. He was so patient even though I kept interrupting him because I was nervous. Please give this young man a pat on the back as he really did a great job! my name is Bonnie OReilly and I will be eternally grateful to John.
By Bonnie O.
Response from Evergreen Credit Union· Mar 9, 2026
Hi Bonnie, Thank you for your kind review! We'll make sure to pass your review on to Jon. Best, Emma Evergreen CU
I have been a member of Evergreen credit union since 2012. I have excellent credit a score of 813, and wanted to get a personal loan to consolidate my credit cards Into one payment. I was told that I would have to close all of my credit cards in order to get this loan. Are you serious?! Anyone who knows how credit works knows that if you close your credit cards out it drops your score tremendously. After all these years, I am going to be closing out my account with Evergreen as they have not helped me or my husband with any type of loan needs in the past few years, even with stellar credit! And it’s not like we have five dollars on the account we have thousands of dollars on deposit with them!
By Debra
Response from Evergreen Credit Union· Mar 3, 2026
Hi Debra, Thank you for the feedback. Please reach out to our staff with any questions. - EP
The gals at Evergreen took good care of us. We've been clients for almost 50 years and have never had a problem.
By Michele M.
Response from Evergreen Credit Union· Feb 6, 2026
Hi Michele, Thank you for your continued membership and the wonderful review! -ep
Have been with ECU for 35 years. I was also very fortunate to work there. Reached out to Sarah in mortgage department and she was absolutely wonderful. We closed on our refinance, took equity cash out and our interest rate is phenomenal. Thank you to Sarah and our friends at Evergreen ~
By Lisa from M.
Response from Evergreen Credit Union· Feb 23, 2026
Thank you for the kind words, Lisa!
We had a great experience with Denise! She was very clear at explaining things, she made the whole transaction processes easy for us, and she always had a smile! We will certainly be back to see her for any of our financial needs
By Michelle W.
Response from Evergreen Credit Union· Jan 26, 2026
Hi Michelle, Thank you for sharing your experience with us! If you have any additional questions about your account, please call us (207) 221-5000.
