Estes Forwarding WorldwideReviews of efwnow.com

After seeing all of the negative reviews I was really worried when I found out that they were the delivery company for Walmart. I was pleasantly surprised. The man that delivered my 75 inch tv was very careful and even helped me get it into the house. It would have been hard for me as I am74 years old.

Worst worst worst company !!!!!!!!!!!!!!!!!!! Ever Walmart and Sam’s Club used for delivery service Left a sectional sofa box over 300 pounds right at the front door to a young lady alone to herself and not even as a of courtesy 3 mens to bring the box inside the apartment.

Spent over 200$ at Walmart for my package to come soaked ripped beat up! And late on top that

Worst company ever. Walmart uses them for large returns, yet they lose your return that they pick up from your home and Walmart won't refund. Stated dispute with your bank, like that's just an easy process.

I wish I could give negative five stars, I ordered a dining table from Target. Long story short…. They ‘LOST’ it. I waited 3 freaking weeks for my table to arrive and they just told me they cannot locate it. Not sure why big companies are using such a lousy shipping company. They cannot be trusted.

This is the worst freight company I have ever had the unfortunate luck to have to deal with. I placed an order through Bed Bath and Beyond online for a very expensive bathroom vanity. I followed the tracking and it was out for delivery between 10 and 5 on the 14th. Then tracking updated to "Before 10 am on the 14th". This was being delivered to my mother's house, so I had to be there to make sure it wasn't damaged coming off the truck. It did not arrive before 10 am, so I tried calling and was referred to an online chat. I was told it was coming between 10 and 5. Waited all day. At 3:00, I tried to get an update, same story. Before 5. At 4:30, contacted them again. "Don't worry, it will be there by 5". Nope. Never came. Called and was told that they had no information about when it would be delivered because the distribution hub was closed and they would call me when it reopened at 8 am. Of course, nobody called. I called them and was told that it had been delivered, which of course I told them that I had been there until 6:30 and it was not delivered to the address. I was told they were waiting for a proof of delivery photo and would email and call within the hour. Nothing. I ended up calling their distribution center myself and was told it was out for delivery between 12 and 3, it had not been delivered and they were giving me priority service because of what had happened the day before. Meanwhile, I had my plumber and contractor waiting for this bathroom vanity to complete a remodel. Of course, by 3:00 it had not arrived. I called again and was told it would be there in 15 minutes. Nope. Then I got a call from the truck driver saying she was on her way in would be there in 20-25 minutes. Finally, it showed up, but it came from another 3rd party trucking company. Driver told me it was in Boston all day on the 14th and would not have been out for delivery, since it was picked up by their company on the 15th, and that EFW was a terrible company to work with and that they always screwed everything up. I had signed up for text alerts for this package and only got a single message saying "thanks for signing up for text alerts". No texts on the status, no status updates on the tracking website. A disorganized mess of a company. Their reps lie to you on the phone and on chat, give you wrong information and make promises they don't keep. I will never order anything from anywhere that uses this shipper again.

They were great getting our TV delivered to us. Would use them again.

Horrible experience... I ordered a very expensive barbie camper for my daughter's birthday. The delivery date was supposed to be on 03/08 and we got it on 03/13. Thats not even the bad part, I live in an apartment and needed to be there because our main doors are locked to our building. They marked it as delivered on 03/08 so I'm running around trying to figure out where it is and if it was delivered somewhere else. Once I call, they call the carrier and get more info, they just said it will be there within 24-48 hr. I was supposed to get an email or text confirmation but never did.