EffectoReviews of effecto.app

Nora is such a nice and patient person. She was prompt on every email and did not make me feel dumb .

I really hated having to cancel, but I lost access to the app and couldn't find it again. Thank you for taking care of my request so quickly. I will definitely look into this one in the future. Thank you!

The product I bought just wasn't for me but the customer service was excellent and my query was dealt with quickly and efficiently

Horrible company horrible customer service please don't waste your money! Not user friendly not CS friendly. A rip off! Truthfully my opinion just another company out to take your money and put you on an automatic subscription. TERMS WERE NOT CLEARLY DESCRIBED UNTIL AFTER YOU TOOK MY MONEY!!!!!!! SCAM!!!!!

I have tried for approximately a year to cancel and get a refund for an Effecto membership connected to an app I never used, and Effecto still repeatedly attempted to charge my debit card $99.99 again. My bank records show multiple $99.99 attempts in one day. The app itself provides no obvious Subscription, Billing, Auto-Renewal, Manage Membership, or Cancel Subscription option in Settings. I originally downloaded the app through Apple, yet the attempted $99.99 charges were coming directly from Effecto rather than appearing as an Apple subscription. Consumers are left hunting around trying to figure out where the membership even exists and how to stop it. I find this especially disgusting because Effecto markets itself to people dealing with symptoms, mood issues, ADHD-related struggles, forgetfulness, and executive dysfunction. In my opinion, creating a difficult-to-find cancellation process for a population that may specifically struggle with remembering and managing subscriptions is exploitative and predatory. If you are trying to cancel, here is the direct cancellation page I finally found: Cancel Effecto subscription directly⁠ Screenshot everything. Keep your emails. Check your bank account. I would never trust this company with my payment information again.

Best thing was my communication with Nora. She answered my questions quickly and efficiently and made what had seemed a tricky experience a very pleasant one.

Despite cancelling before the completion of the one month trial period they took money they weren't entitled to and refused to refund.

Ho autorizzato il pagamento esclusivamente per la prima transazione (singolo acquisto). Non è mai stato fornito un consenso esplicito, separato e consapevole per l'attivazione di un abbonamento con rinnovo automatico. Con clausola vessatoria hanno attivato abbonamento con autorizzazione automatica del pagamento. Nonostante l'addebito costituisce una transazione non autorizzata non viene emesso il rimborso della transazione.