Excellent customer service reps
Excellent customer service reps. The best anywhere.
By charlotte
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
3,082 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As one of the first telemedicine companies in the United States, eDrugstore.com provides safe, secure, and discreet access to FDA-approved prescription medications online at competitive prices. Our trusted telehealth platform connects you with U.S.-licensed doctors for fast online consultations and treatment across today’s most in-demand health categories.Get expert care and online prescriptions for weight loss — including Wegovy? and Zepbound? consultations — as well as hair loss, erectile dysfunction (ED), premature ejaculation (PE), STD prevention, antibiotics, testosterone therapy, hormone replacement therapy (HRT), and more, all from the comfort of your home.Every consultation is reviewed by licensed physicians, and prescriptions are fulfilled by accredited U.S. pharmacies that only dispense FDA-approved medications, ensuring safety, quality, and compliance.Skip the doctor’s office and long pharmacy lines. With eDrugstore.com, you can buy prescription medications online in the U.S. quickly, privately, and affordably.
eDrugstore.com (edrugstore.com) has 3,082 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
3,082 approved reviews, newest moderated first
Excellent customer service reps. The best anywhere.
By charlotte
Very efficient process
By Paul
Great service and arrives on time every time!!
By Dave
Very fast service. Thank you.
By Philip
Excellent prompt effective discreet service which is always appreciated. Thank your
By Langdon
Excellent service,received my order in 3 days.
By customer
Update 7/30/20: I am confirming I will not be back again. The company didnt address my issues in way. Also the rep didnt make the change to generic from branded pills, I did. No matter how major or minor a problem seems to customer, a company should address them early and quickly and ignore what the customer has stated. First, I am not getting my pills on the promised delivery date. I know the covid situation. In my conversations with a live person it should have been mentioned that it's likely your shipment could be delayed. Two, this "Gavin" who is a rep for you, contacted me and put the full court press on me to purchase two or three times the quantity of pills i actually need. Very very hard sell and was rude about it as well. I told him I didnt need that many but kept on pressing with the hard sell. As a Sales manager for a major national company, with over 25 years sales experience, this tactic is cheap and demeans your customer. I will not be back.
By Robert P.
Response from eDrugstore.com· Jul 30, 2020
Thank you for completing the order. We do see the representative changed your order from brand product to generic which saved you much more $$$$$. If you do not want the generics, please call our customer care team at 1-800-990-9681 ext. 460 so we can get you taken care of. Thank you for being a long time customer Edrugstore.com
Great service
By Henrik