Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
366 reviews
eDirectory.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eDirectory.com is the leading software platform for publishing powerful directory-driven websites with ease. In just a few clicks, a stunning, beautifully designed directory website can be online, ready to generate a recurring revenue stream for any business. eDirectory’s system includes a full set of advanced features including: Pre-Built Themes, Lead Generation, Payment Processing, SEO Center, Site Management, Blogging, Email Hosting / Notifications, Native Mobile Applications, In-Depth Reporting and more! Visit us https://www.edirectory.com !
eDirectory.com (edirectory.com) has 366 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
366 approved reviews, newest moderated first
eDirectory.com is the best. Customer service to me is the backbone of a business. My representative Daniel Storm is one of the best. I can't thank you enough , I had a certain type of program I wanted and He was able to provide me with all the answers to my question. This is Customer Service at it's Best. Thank. Liz Jeanminette
By Liz J.
The price we paid for the value eDirectorys software is Immaculate. Paying for eDirectorys SaaS software is so far, seeming like a great business decision. Accounting for the fact their software is already created, it creates savings on both development time, and cost. And in terms of value, with whizzy wig technology to modify the software to our liking, we are able to save time and money for extra development, getting a feel for the software in the process. Furthermore, if we need greater modification done, eDirectory has a team that is already familiar with the software you can pay for custom development work, and we plan on using it if the price is right.
By Ethan R.
Everything was great.. product… pricing… response time….
By Robin B.
All my questions were answered, and I received prompt responses for questions getting started
By Brenda
I have been very impressed with the quick responses to my emails in regards to questions about the eDirectory.com. I am also very impressed with the onboarding process. Though I am just beginning to set up my online directory, so far the customer service with eDirectory is outstanding, and I have faith that this will continue.
By Lori G.
The demo with Daniel Storm was great. I came in with a list of questions. He answered all of those to my satisfaction and gave me a tour of the back end. He was very knowledgeable.
By Dana N.
Great service and product, I'm very impressed with the quality of the backend and customer service. Congrats!
By cliente
While I really appreciate the discount :) eDirectory has a friendly helpful vibe. The platform and tools look well thought out. I appreciate all of the tutorials. Looking forward to building a user friendly local business directory. And maybe more as all goes well.
By Karen M.
