Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
867 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
867 approved reviews, newest moderated first
Total waste of money.
By Christopher M.
Response from eddiebygiddy.com· Aug 28, 2020
Hi Christopher, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your feedback - we look forward to improving your experience.
The product is great, however its hard to release when you Climax, which can take away from the enjoyment.
By Scott W.
Response from eddiebygiddy.com· Aug 28, 2020
Hi Scott, thanks for providing us with your feedback. If you're not experiencing the full effect of the device, it could be due to not having the correct size. Our team has reached out with information on how the device should feel and what resizing options you have! We look forward to finding you the right size.
I'm sure the product is great for most people but........... I used the measuring suggestion and I was a maybe a 1/4 inch more than the size gauge suggested for a large D. And I assume they sent me the right size I ordered but it was way too tight for my erection/girth. I couldn't get it off fast enough since my erection was turning purple veiny and hurt. Yikes......! I never thought I was that big. Oh well.
By Larry
Response from eddiebygiddy.com· Aug 27, 2020
Hi Larry, we're sorry to hear your Eddie isn’t the perfect fit. For now, Eddie’s only available in four sizes; A, B, C, and D, which fits approximately 98.99% of men in the US. We sent you an email to better assist you. We look forward to improving your experience.
Very pleased, performs very well. A mistake made in sizing is expensive and the insurance policy offered is an expensive price to pay for the ambiguity in sizing.
By Ted
Response from eddiebygiddy.com· Aug 27, 2020
Hello Ted, we're sorry if your first Eddie was not the right fit. With your size insurance, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. We look forward to making this right!
Not worth the money, size was wrong, they want to charge a arm and a leg to exchange it. Went back to my steel cock ring, works great and momma likes the girth and super hardness.
By Greg S.
Response from eddiebygiddy.com· Aug 27, 2020
Hi Greg, we're sorry to hear that you're not completely satisfied with your Eddie. We’d like to first try resizing your device, which is usually the issue for unsatisfied users. If it isn’t the right size, it won’t provide the full effect. Please check your inbox for an email from our team - we’ll help you with how to find the perfect fit.
The first device cracked in the middle within the first few weeks. I decided I must have been too aggressive when washing while rolling the device slightly so I tried another. Good thing I ordered more than one. The second one cracked in less time even though I took more care with it. When I called/emailed to report the device may have a faulty design because there is a hole right in the middle (stress point), I was told "Eddie is constructed from durable, medical-grade materials that will last an extended period of time if you follow the usage, cleaning, and storage instructions. Because tension is applied with each use, your Eddie and tension bands will naturally stretch and lose tension over time, and because the device is used around intimate and sometimes sensitive areas of the body, for cleanliness purposes we recommend replacing your Eddie every 4 months, or as needed based on your frequency of use. We now offer optional insurance on orders for an additional cost of $29 at checkout. This covers the cost of shipping, handling, fulfillment, credit card processing, and other third party services required to complete an order. When your order was placed, the insurance was not an available option, and so with that in mind we can offer you a new device for the cost of the insurance ($29). To receive a replacement device, please place a new order at _link removed_ using this coupon code:" This just isn't acceptable to buy such an expensive device and be told it should last for four months and not have it even last three weeks and further to be told I could spend MORE money to buy another is unacceptable. I DO NOT RECOMMEND GIDDY.
By Dan O.
Response from eddiebygiddy.com· Aug 27, 2020
Hi Dan, thanks for your feedback. Eddie is constructed from medical-grade polycarbonate/ABS alloy, and coated in medical-grade proprietary thermoplastic elastomer (TPE). If used as instructed, Eddie is durable, and soft to the touch. We frequently assist customers who accidentally pulled the legs of the device apart too far, or, applied/removed Eddie differently than what is recommended in the Instructions for Use. If you are stretching your device too far during the application and causing it to break, it might be a sign that your device is too small for you. We go to great lengths for added quality assurance - costly research and development, legal expenses associated with FDA Class II registration, medical-grade US manufacturing facilities, production of the ED guide video series, premium packaging, expedited shipping, marketing, and advertising, and others. As such, Eddie is available at one of the most affordable price points on the market for ED treatments. We sincerely appreciate you being a Giddy customer and for trusting us with your health and wellness. Please reach out to our team with any other questions you might have - we're here for you!
The Giddy does what it is designed for. But it’s quite the struggle to put on and take off.
By Marc L.
Response from eddiebygiddy.com· Aug 27, 2020
Hi Marc, thank you for your feedback. Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it. Please reach out if we can help further!
I've had my Giddy since the beginning of the year. I've tried using it numerous times and it hasn't worked. I don't fault you in this matter. I've had erectile dysfunction for 6 years and have tried just about everything. Pills don't work, shots are difficult to administer, and pumps just plain hurt. I don't get hard enough in the first place for the Giddy to trap blood, The theory behind your product is sound, but it just doesn't work for me.
By Marty
Response from eddiebygiddy.com· Aug 27, 2020
Hi Marty, thank you for your message; we’re sorry to hear about your experience! Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
