Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
867 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
867 approved reviews, newest moderated first
Absolutely no customer service with the product.
By Marvin J. M.
Response from eddiebygiddy.com· Sep 3, 2020
Hi Marvin, thank you for your feedback and I'm sorry to hear about your past experience. We've made enormous effort to improve our customer service since we first launched, and we're happy to look into this further. Please feel free to reach out anytime by emailing us at [email protected].
Does very little, if any, to help me.
By William
Response from eddiebygiddy.com· Sep 3, 2020
Hello William. We're sorry to hear about your experience. We sent you an email to better assist you. We look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness.
For the price, Giddy should be more comfortable, higher quality, and more durable.The elastic band pinches and I can't wait to take it off. The cheap plastic inside the device has broken at the point of the arch and now the Giddy does not clamp as tightly. It fits tight and does help with my erection, but I would not buy it again unless the price were less than $20.
By Randal P.
Response from eddiebygiddy.com· Sep 3, 2020
Hi Randall, thanks for your feedback. Eddie is constructed from medical-grade polycarbonate/ABS alloy, and coated in medical-grade proprietary thermoplastic elastomer (TPE). If used as instructed, Eddie is durable, and soft to the touch. We frequently assist customers who accidentally pulled the legs of the device apart too far, or, applied/removed Eddie differently than what is recommended in the Instructions for Use. We go to great lengths for added quality assurance - costly research and development, legal expenses associated with FDA Class II registration, medical-grade US manufacturing facilities, production of the ED guide video series, premium packaging, expedited shipping, marketing, and advertising, and others. As such, Eddie is available at one of the most affordable price points on the market for ED treatments. We sincerely appreciate you being a Giddy customer and for trusting us with your health and wellness.
It only works sort of and won't work fully.
By Kevin R.
Response from eddiebygiddy.com· Sep 3, 2020
Hi Kevin, most of the time, Eddie users who aren’t feeling the full effects of the device simply have the wrong size. We sent you an email with more information about how Eddie was designed to fit and feel, and how to order a different size. Thanks for your honest feedback. We look forward to setting you up with the perfect size!
I anxiously awaited the arrival of my Giddy all Summer. When it finally came, it was far too big to be of any use, and I had followed the measuring instructions. They asked me to do it again, and the 2nd one they sent was even larger. I am not sure how this product is supposed to remedy ED. Totally disappointed, and wishing I could get my money back.
By Disappointed in the M.
Response from eddiebygiddy.com· Sep 3, 2020
Hi there, we're sorry to hear that you're disappointed with your Eddie. This could be a result of not having the correct size. If your Eddie isn’t the right fit, it won’t work or feel as it was intended. Our team has emailed you more information about how to resolve your issue. We look forward to improving your experience.
Really did not help much for me.
By Richard
Response from eddiebygiddy.com· Sep 3, 2020
Hi Richard, we're sorry to hear you're unhappy with Eddie. We’ve sent you an email so we can better serve you and make sure you’re fully satisfied. Thanks for your honest feedback - we look forward to improving your experience.
this is a pices of crap, typical BS sales tools... This is just a piece of junk that I wish I had not wasted my money on..
By Ron G.
Response from eddiebygiddy.com· Sep 3, 2020
Hi Ron, we're sorry to hear you're experiencing issues with your Eddie. We’ve sent you an email to get some more details and make it right.
Very comfortable. Really helps me to get better sleep time.
By rock495
Response from eddiebygiddy.com· Sep 3, 2020
Nice! Thanks for sharing your feedback.
