Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
ECRMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
184 approved reviews, newest moderated first
Great show. Charlie was extremely helpful and courteous the entire show. Meetings stayed on time always aware of next appointment. Thanks, Roy
By Roy M.
Response from ECRM· May 29, 2026
We are so glad you enjoyed the show and appreciate your kind words about our team member's helpfulness.
It was super easy for our team to get setup. The team members were all super nice and helpful. The events set up for us were great and well run. We had a great time meeting new friends and showing our brand.
By Christian M.
Response from ECRM· May 29, 2026
We're so glad your team had such a positive experience! We appreciate you sharing your kind words about our team and events.
My CSR Susan was AMAZING! Kept everything running smoothly. Quick to help and offer suggestions. Super great to work with. I hope she is my CSR at the next show.
By Jamie C.
Response from ECRM· May 29, 2026
We are so happy to hear about your excellent experience. We appreciate your kind words and positive feedback!
I really enjoy working the people that run ECRM meetings. Caroline is fantastic and her quick follow up is incredible. Always there when you need her. I’ve enjoyed working with her these past several years. Susan has been an absolute pleasure to work with each day. Always a bright smile and warm demeanor and helpful with anything that was needed. It was great to meet her this week.
By Michael S.
Response from ECRM· May 29, 2026
We are so glad to hear you had such a positive experience with our team members. Your kind words are truly appreciated, and we thank you for your wonderful feedback!
Well organized with high service levels. Any questions or needs we had Susan took care of it immediately. She was wonderful to work with.
By David E.
Response from ECRM· May 29, 2026
We're so glad you had such a positive experience! We appreciate your kind words.
Once again, a seamless and brilliant experience as an exhibitor. 1st class support from the ECRM team who made things super easy. A special thank you to Susan who looked after me every day to ensure the meetings ran on time amongst other things. Nothing was too much trouble, thank you Susan!
By Darren B.
Response from ECRM· May 29, 2026
We're so glad you had a brilliant experience as an exhibitor! We appreciate your kind words about our team's support and seamless service.
Everything was great
By Darin S.
Response from ECRM· May 29, 2026
We appreciate your kind words.
Fast and furious! Great meetings. Charlie was awesome!!! He was very patient with us and our shipping issues. Thank you. The hotel Internet was very challenging 😰
By Tom N.
Response from ECRM· May 29, 2026
We're so glad you enjoyed your meetings and found our team helpful! We appreciate your feedback about the internet.
