Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
ECRMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
184 approved reviews, newest moderated first
Very responsive and very helpful with adjusting meetings.
By Blake K.
Response from ECRM· Jul 23, 2025
We're happy to hear that our team was responsive and helpful with your meeting adjustments. Thank you for your positive feedback!
Ecrm show connected us with key retailer buyers while making the whole process easy and streamlined!
By Erin M.
Response from ECRM· Jul 23, 2025
We're happy to hear that the process was easy and streamlined for you and that you connected with key retailer buyers!
Really great experience. Super well organized event, with great hosts. Particularly, Raydeen Martin was so lovely and welcoming to us, and also Jamie was really helpful getting us supplies that we needed. Overall, really well run event, and the ECRM staff like Raydeen and Jamie really put it over the top
By Daisy H.
Response from ECRM· Jul 23, 2025
We're happy to hear that you had a great experience. It's wonderful to know that the Session was well-organized and that our staff were so helpful and welcoming. Thank you for your positive feedback!
Meeting selection was good and meeting follow up wis great. will accommodate appointments if missed or running late. consistent communication on going
By Esther H.
Response from ECRM· Jul 23, 2025
We're happy to hear that the meeting selection and follow-up were great! We appreciate your positive feedback regarding our consistent communication and accommodation of appointments.
Another great session at an ECRM event. Each session I've attended over the past 2 years has gotten progressively better. The measurement of success for me is gaining face time with a new Buyer. Even if that exchange is only for 10 minutes, its the first step in the journey to building a long lasting relationship and ultimately gaining availability at Retail for Bones Coffee products.
By Troy P.
Response from ECRM· Jul 22, 2025
We're happy to hear that your ECRM experiences have been productive! It's great to know that you find value in connecting with new buyers and building relationships to expand Bones Coffee products. Thanks for your positive feedback.
Very clear communication, nice meeting area, tech that makes notes taking and follow up seamless, engaged buyers here to do business.
By Kate L.
Response from ECRM· Jul 22, 2025
We appreciate you sharing your positive experience! It's great to know the tech helped.
I was approached to join the ECRM and wasn't so sure but Caroline Bernitt convinced me and I am a happy supplier client. She has been a great representative for the ECRM brand as well as Ashley Gancar
By Matthew G.
Response from ECRM· Jul 22, 2025
We're happy to hear that you had a positive experience! We appreciate your feedback and are so glad you're a happy client. Thank you for sharing.
Great event and staff
By Ryan S.
Response from ECRM· Jul 22, 2025
We are glad you enjoyed the Session and that our staff were helpful; we appreciate your positive feedback.
