Everything was fine until I moved
Everything was fine until I moved. PG&E dropped data sharing with EcoTrove and I tried to reactivate it. On the PG&E website, sharing my data with Ecotrove would result in a 404 error (website doesn't exist). So I contacted Ecotrove to renew data sharing. I used their form on their website and I wrote an email to their info@ email address. Zero response for days. I'm not sure what's going on and I don't have a way to get in touch with them.
By Nick
Response from EcoTrove· Apr 5, 2025
Hi Nick - we're sorry to hear you had this experience. We do not see any email from you to [email protected] and that is an active email. Can you please try emailing us at [email protected] againor emailing me directly at [email protected]. We will solve your issue as soon as we can understand what happened.