Eco Shield Pest ControlReviews of ecoshieldpest.com

Horrible, spiders are as bad as ever after 6 months, including 3 intermediate treatments. Supervisors dodge calls and when you talk to one, they are incompetent and evasive. I worked within the system to avoid the cancelation fee (3 intermediate treatments) and cancelled.

Do not hire them. They solicit door to door and have a good sales pitch. Promise things they cant deliver which we found out later. (Previously we had Fox Pest Control for years and they were great.) Our biggest problem were stink bugs which we specified when we discussed their services. When I called Ecoshield to address the problem they told me they dont treat stink bugs. Customer service is pathetic. Stay away!

If you’re looking to pay a monthly subscription to get bitten in your sleep and babysit a private bug zoo, EcoShield is definitely the company for you. I’ve had these clowns for over six months, and the pests are thriving so much I think they’re claiming my address on their taxes. Every single time a tech actually shows up, I get fed the same tired, scripted fairy tale: “Give it two weeks, sir, it’s attacking the larvae!” Well, it’s been months, the larvae have graduated college, and the bugs are running the place. My wife literally woke up with ants having a track meet across her body, topped off with a spider bite on her arm. But don't worry, the ants outside are doing great too—they’re building luxury high-rises right through the decorative cracks in my front walkway. And when we had centipedes marching through the house and called to complain? EcoShield rushed right over—if your definition of “rushing” is waiting a full month for someone to bother showing up. Stellar emergency response. The real cherry on top, though, is their top-tier wildlife division. We’ve got a groundhog in the yard roughly the size of a mountain lion, and EcoShield’s master solution was dropping off a glorified live mouse trap. The entrance hole is so comical that the groundhog probably uses it as an ashtray. Between paying top dollar for bug bites in our own bed, a 30-day waiting list to get ignored, and traps designed by someone who has clearly never seen an animal larger than a hamster, EcoShield is a total racket. Do what I have to do take your money, run, and buy some bug spray at the gas station or the Dollar Store —it’ll do ten times the work these guys do.

One month old customer and i canceled my service. As like all the other reviews had to pay cancelation fee with was not clearly mentioned. After i got my first service i waited 2 weeks before i called to have them come out again because my issue didn't improve, I'm still waiting for that follow up service customer service keep saying they are totally book and didn't have an eta when someone could come out. Don't waste your money if i could have given 0 stars i would. Totally disappointed.

Do not trust anything this company tells you. All lies from beginning to end. Very dissatisfied. Called to cancel service and was immediately debited 250.00 from my account after being told we would be billed the cancellation fee. Of course they never mention a contract when they knock on your door.

Tried canceling and hoping they would wave the fee to cancel but was declined due to contract. Understand however my husband died Tuesday, its Thursday. Strongly don't recommend this company due to lack of compassion, empathy or sympathy. Greed over people.

Horrible customer service! 1) First time came out with very little impact on ant problem 2) Called and they came out again. But the technician started talking about my initial assessment. And I said “There was no initial assessment. The guy came out and sprayed and set some gel on the countertops for the ants, but never did the type of assessment you’re describing.” so the initial assessment was done at the second appointment. 3) Ant problem worse than ever. For the first time in 13 years living in this house, we opened up our cabinet and saw our garbage can filled with hundreds and hundreds of ants. 4) called them up. It turns out my next quarterly treatment was just right around the corner, so they moved it up. They told me they would be here 8 AM precisely. But nobody showed up, and when I called, they told me my appointment was for 9:30. 5) rescheduled the appointment for a few days later, but they said on the phone they could not tell me an exact time. Was so fed up, I called to cancel my account and they told me I had signed a 12-month contract, so there’d be a termination fee, which equated to probably the last two treatments I would have to get. Do not I repeat don’t use ecoshield. Very poor customer support. and the results are negligible

I strongly recommend thinking twice before signing up with this company. I gave them a chance with four of my rental properties, and unfortunately, the experience was extremely frustrating. They failed to show up at two of the properties, and several things I was told by the salesperson when signing up never happened. When I decided to cancel the service, I was told I would be charged $250 per property because the properties were not all placed under one account—even though all four properties are in my name and all of the services were started on the same day. After speaking with customer service, they agreed to credit one of the $250 charges, but I am still being told I owe $750 to cancel. I am extremely disappointed with how this situation has been handled. I am being asked to pay hundreds of dollars to cancel a service that I did not consistently receive as promised. I hope the company reconsiders these charges and resolves this situation fairly. I would strongly encourage anyone considering their service to carefully review the terms and make sure everything promised by the salesperson is documented in writing.