Great
I needed replacement parts and they had exactly what I needed. The parts came in fast.
By Cindy
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Beautifully crafted bathroom and kitchen sinks and faucets in today's most popular styles. Our products come from around the world providing unique designs and affordable pricing. Novatto thrives to provide a superior product with exceptional qualities.
Novatto (novattoinc.com) has 10 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
10 approved reviews, newest moderated first
I needed replacement parts and they had exactly what I needed. The parts came in fast.
By Cindy
It was easy to find my needed item and place my order. The shipment was easy to track and was delivered quickly and well packaged.
By Debra B.
exactly what i needed, quick delivery. Perfect timing.
By Robert M.
I got the good product, nice quality but not the color I thought it would be! Doesn’t fit... Be aware that the color you see on the picture is not the real one
By 😕
Response from Novatto· Oct 15, 2019
Hello, depending on the lighting some colors may appear different than what's received. We strive to provide consistent quality products and can provide extra pictures of the actual sink per request. The specs are always true to what's stated. Thanks for the opportunity.
Great product and service at a fair price!
By Robert
Had an older model faucet that parts were not available for any more. Musette was wonderful to deal with and came up with a solution quickly as the customer was without a bathroom. Good customer service!
By Geoff R.
Response from Novatto· Sep 3, 2019
Glad to hear we could help! We have the best team members.
Good service after sell
By Scott G.
they accidentally shipped the wrong piece and with one call they took care of it. no hassles at all. and they rushed the replacement. Would recommend them to all
By Gaetano B.