EcomobiclubReviews of ecomobiclub.com

Do not buy from this company, the customer service is terrible. I bought a scooter from them in April, and have not been able to use it because the right front wheel keeps coming off. I have been given nothing but the run around from them. I bought it though Amazon, that made it even more difficult to contact them. It is now June and still cannot use my scooter.

I suggest you do not buy from this company. I bought a $1500 scooter back in November by the end of December. The display stopped working then the battery even if the key is out beep nonstop and I was afraid it was gonna catch on fire in my car so I called to complain and after weeks of emails and weeks of complaining the end of April, they agreed to send me another one. I had that one three weeks and it doesn’t work. The battery will not charge. The display never worked as soon as I got the new one. The display never worked, but I wasn’t gonna call and complain. I was just grateful that they sent a working scooter, but it only lasted three weeks. So now I have a new scooter that I can’t even use. I tried to get them to send me a new battery. The first person said they would then they sent me a text telling me that the battery cost too much and I would have to pay for it. I went crazy, but if I don’t have a battery, I can’t use a scooter so it’s crazy not to have a battery so now they sent me a notice. Tell me they would reimburse me $70 if I paid $200 for the battery I went crazy again and now they’re saying they will reimburse me $100 but I have to buy the $200 battery first and pay for shipping which would be probably $100. Who knows at this point. I just don’t think that’s good. Business practice are very ethical for this company to make somebody that has a scooter less than a year for the first one not to work and now for the second one for three weeks and it did not work. This company needs to do better.

ell a product instead of junk I bought one and it only stayed charged for 10 minutes so I called them and they said tough luck so I wrote an honest review about what a sorry product it was as they would not make it good. Then I received an email from them and they said if I would delete the review they would send me another piece of junk now the battery is bad on this one. I didn't know at the time they only sold junk. please be aware that the MS02 IS JUNK

Excellent fast service. Great scooter.

This scooter is very nice. I had a question and they answered it right away. Shipping was very fast. I would order again if need be.

I purchased the scooter for my mom to replace her older model scooter and Ecomobi Customer Service has been wonderful answering all my questions. Thank you for a smooth ordering process and thank you for the new compact folding scooter. 

I received my MS02Plus yesterday.. it is absolutely beautiful. I would like more information on the extended warranty. If a lithium battery should ever become available I would definitely be interested in that as well. This scooter is my 1st mobile scooter. I think I made a great choice. The MS02 plus is the perfect scooter and definitely needs more advertising exposure, and more online videos. It’s packed with features that matter little easy intuitive controls that just make sense, LED lights, USB charging port, front storage, rear basket, waking stick holder, 1”x1” accessory connector, adjustable tiller, 360 turning seat, adjustable seat height, adjustable arms, and it’s aesthetically stunning. I seriously can’t thank you enough for thinking about everything. Although my husband doesn’t need a mobility scooter.. he also thinks this is a fantastic looking scooter…. I may have t get him his own.. so I can have mine 😂😂😂. Thank you Ecomobi

What is the cuatomer services phone number so i can get in contact all jve been able to do is email i need to speak to someone