I love the costumer service
I love the costumer service
By Israel G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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514 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EchoPark® Automotive in Denver we love cars. We are your neighborhood destination for buying and selling used vehicles including auto care & appraisals.
EchoPark Automotive (echopark.com) has 514 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
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Sales 5.0514 approved reviews, newest moderated first
I love the costumer service
By Israel G.
Awesome experience, Salesman treated me like i was a person, not a client. really helped me to find the car i needed and wanted.
By Charles H.
My sales representative, Garrett, was amazing, he was extremely helpful and listened to my needs and wants. It was a great experience that wasn't very time consuming either.
By Desiree R.
Excellent service, would definitely recommend to any and all. Easy to gather comparison info and really nice to have everything all in one location. I was concerned because previous experiences at similar "styles" of dealerships were oftentimes lacking in customer service but Echo Park and Brandon went above and beyond to make this an easy, painless process!
By Stephanie B.
Not a bad experience per se, but my car cost several hundred more than the supposed "fair market value" I was shown on the iPad the salesmen presented me that came along with the Carfax. I was told it was so because that price was based on similar costs in the area...which was, of course, a lie. I was also pressured to finance through the dealership despite my MULTIPLE talks with management where I attempted to explain my pre-approval through a local credit union. They didn't budge from their stance budge until I (quite literally) walked out the door. Honestly, I wouldn't recommend EchoPark. Yes, the accommodations were nice—it was modern and swanky and all those things—but nice place setting don't always represent the meal.
By Jason G.
Shaun and JD were both great to work with. They made the experience as straightforward as possible and I'm enjoying my new vehicle. Thank you
By Benjamin M.
Average experience with some not so pleasant interactions
By RL
Great experience
By Robert P.