Wrong part was sent called and they got…
Wrong part was sent called and they got the correct part sent the same day I would buy again. Friendly and not the fault of e cart for the wrong part
By LARRY T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
266 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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eCart Parts (ecartparts.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 14 reviews with 4 stars · Clear filters
Wrong part was sent called and they got the correct part sent the same day I would buy again. Friendly and not the fault of e cart for the wrong part
By LARRY T.
Part was what I asked for and on time
By Todd E.
They had the cable I needed at the best price I could find. Fast shipping.
By Jeremy F.
I wish your "has shipped" emails would include a tracking number. Otherwise, you do ship things out fairly fast, which is nice.
By Paul D.
Response from eCart Parts· Apr 5, 2022
Hi Paul! We appreciate your review! I completely agree that this feature should be included in the shipping notification emails. Unfortunately, our website is not equipped for it at this time. However, a registered customer can login to get the tracking number under My Account >> Orders >> Details.
This was my first purchase and I am very satisfied with the timely delivery , quality and cost of the merchandise.
By Carlos H.
They were very helpful in my need for information about my golf cart and had the best prices on parts around.
By Wilson
Hi, I ordered 2 tires in June, they arrived quickly and looked great. I had to use a local golf cart shop to mount them on the cart. Already the tread is bald down the middle and they need to be replaced. The local shop blames the quality of the tires but the seller thinks they had been filled with too much air. The seller is in no way affiliated with the installer. The seller was very nice and responsive. They are a small family run business and seemed genuinely concerned. Refreshing these days!! Thank you! Patty Richardson
By Patty R.
Response from eCart Parts· Oct 12, 2021
Thank You Patty for your updated review. It means a lot to us. Please contact us anytime for your golf cart needs. EC
I ordered a roof basket which arrived fairly quickly. Unfortunately it was damaged in shipping (FedEx Ground). The box was torn and a top rail dented. This is a roof rack, so I expect it to get scratched/dented through use, but I wanted to put the dents in it my self. I reached out to customer support and they got back with me quickly and we agreed to a fix. My major concern was with the complete lack of over-boxing. An additional box of heaver cardboard with, perhaps, some Styrofoam could have prevented the issue. In summary: Customer Service is awesome Shipping needs to loon into over-boxing. John Gillaspy
By Almost Perfect. . ..