I am satisfied with service provider
I am satisfied with service provider
By chaitu R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
266 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We have over 5000 Golf Cart Parts & Accessories For E-Z-GO, Club Car, Yamaha,Get Reward Points, How to Video's.
eCart Parts (ecartparts.com) has 266 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 6 reviews with 3 stars · Clear filters
I am satisfied with service provider
By chaitu R.
The ordering and delivery process was good. However, the caps I ordered looked great but only 1 would fit my wheels and stay on. The other 3 kept popping off as I rode my golf cart around. This caused them to get damaged and scratched up.
By Mike H.
Color of "SS" was not red
By Steevn S.
Why put a parts stickers on the product? You have to take off the sticker that only partially comes off. Then you have to remove the pieces that didn't come off with along with sticky mess left behind. Then you have to rub it down with a cleaner to get the rest of the sticky stuff off. Dont inconvenience the customer when you can find another way to "sticker" your products.
By Tony
Response from eCart Parts· Oct 20, 2021
We're very sorry about your experience. We don't label our products, that's done by the manufacturers. This should actually be a product review and not about our company. We always appreciate contact with pictures to show us your issue to give us the opportunity for resolution before a review is left.
Ordered two items, and both came defective. New parts came next day, but one part still didn't fit right. I returned part and credit was issued upon receipt of returned part, but I had to pay shipping. Nice company but Amazon has better return policy.
By Mike D.
Response from eCart Parts· Apr 27, 2020
We're sorry you had any issues as we strive for excellence in all we sell & deliver however, sometimes things go wrong but we always make it right. Our return policy is the same as our competitors with the exception of Amazon which are in their own league. We are a small family run business with one on one customer service.
Price on line was not the same as cart
By Tammie
Response from eCart Parts· Apr 4, 2019
We have since stopped Google Shopping, as it didn't keep up with any price increases and we had no control over that. We're sorry, as we would never mislead a customer.