Bait and switch
The depart/are flight I booked were "sold out" at the shown price. They did call he right away. Although I was flexible on dates and times, it still cost me 50 0/0 more. Still half of the popular travel sites
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
402 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
ebooktrip (ebooktrip.com) has 402 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
402 approved reviews, newest moderated first
The depart/are flight I booked were "sold out" at the shown price. They did call he right away. Although I was flexible on dates and times, it still cost me 50 0/0 more. Still half of the popular travel sites
By customer
The representative was very helpful, polite and provided excellent customer service.
By customer
This site is definitely a scam. I read the reviews but took a chance…. Don’t waste your time. I made sure all information was correct three times before I sent it. Got an email right away saying it was in process. Two hours later I get a call saying something went wrong. I called back and got what is clearly a call center in a foreign country. The man said my zip code was wrong. I played along as he put me on hold to “clear it up”. Of course now the flight was double the amount. I canceled straight up. He offered $30 off. what a joke. Please please do not waste your time and personal info to this scam. I’m afraid of what might happen with my credit card now. I did receive a cancellation email about ten minutes after I hung up.
By Karen P.
Response from ebooktrip· Nov 3, 2023
Dear Ms Passafiume, we are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. With regards to your query in particular, we want to clarify that flight prices can fluctuate due to various factors, such as demand, availability, and the timing of the booking. While we strive to provide our customers with the best possible prices, there are instances when the prices may change, which can be disappointing. To address your concerns more effectively, we would like to continue this conversation privately. Please reach out to us at [email protected] so we can work on resolving this
Great customer service and very helpful
By customer
My issue was resolved
By Jackie G.
Very helpful representative that helped me make changes on a flight to a different type with United because economy regular was sold out. Very helpful, courteous and professional.
By customer
Great i like thim
By Ragheed
I received the best and honest services from your company
By Ephanuel M.