customer support is awesome
customer support is awesome
By Rolake
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
EasyWP (easywp.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 486 reviews with 5 stars · Clear filters
customer support is awesome
By Rolake
NameCheap has the best customer service I've ever seen. They have sat down for HOURS dealing with my many problems caused mainly by my own incompetence. Truly outstanding customer service.
By Chan W.
Easy to use, professional & friendly support. What else could you ask for?
By Tsepi G.
Response from EasyWP· Mar 8, 2024
Greetings, Thanks for the feedback! Best of luck on your web adventure! Kind Regards, Namecheap Team
Viktoria was very patient and helpful!
By Christina P.
Response from EasyWP· Mar 8, 2024
Hello Christina, We’ll pass this on to Viktoria — thanks for your feedback! Kind regards, Namecheap Team
I GIVE TO YOU 5 STARTS
By lia B.
Namecheap offered me one more additional year WordPress starter package for 11$(annual) price. I am grateful for their offers.
By Gihan Abesiriwardhana K.
Response from EasyWP· Mar 7, 2024
Hello, Thank you for sharing your feedback We’re delighted we made your new website possible. Best of luck in your adventure! Best regards, Namecheap Team
I needed to build a site to host my son's performance videos. It is only used for auditions and references, so not a commerce site. It won't generate money. So I didn't want to pay over $300 a year to renew our Wix subscription. Grateful there was a more affordable option that would work.
By Heidi
Response from EasyWP· Mar 7, 2024
Hello Heidi, Thanks for sharing your experience! Best of luck on your journey! Best regards, Namecheap Team.
daniel the representative was accurate fast attentive and helpful. thank you! my advice is to give this guy a raise!!!
By LIOR N.