Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
248 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eastern Jungle Gym has been manufacturing wooden swing sets and "creating childhood memories" for more than 22 years. Our website allows customers to purchase our cedar playsets, DIY swing set kits, accessories, hardware and rubber playground mulch. It also features blogs, videos and lots of information about swing sets and children's play.
Eastern Jungle Gym (easternjunglegym.com) has 248 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
248 approved reviews, newest moderated first
There could have some kind of instructions - like size of drill for lag screws, expectation of need to sand or plane wood to fit bracket. Also, nameplate is riveted in place and must be removed from bracket to simplify or ease installation of wood.
By Swing G.
What a great product! So easy to use, and simple to set up! Plus super fast shipment.
By Chad N.
Response from Eastern Jungle Gym· May 13, 2015
Thanks so much, Chad!
I was amazed how quick my order arrived. As I opened the packages I was pleased to see the quality of the hardware. Thank you
By Seth
Response from Eastern Jungle Gym· May 13, 2015
You are very welcome, Seth! Thank you for shopping with us and for taking the time to share your experience.
The brackets are just what I wanted. Delivery came in 2 days. The best part is my 5 year old granddaughter was here when the delivery came. She's been part of this playground project from the start - she drew the swing slide and seesaw. Once out of the box she took the brackets to the "worksite" with her quad and we dry fit an 8 foot 4x6 into the swing beam. Priceless!
By Vito M.
Response from Eastern Jungle Gym· Apr 30, 2015
What a wonderful experience for you and your granddaughter, Vito! Thank you so much for taking the time to share it with us.
I bought these because I thought it would make installation a breeze, and it would have if the 4x6 hadn't fit so tightly. Not sure that the bracket was out of spec, more likely that it was a newly treated 4x6 that hadn't dried out and shrank a little bit. It was a pain to get the 4x6 on each side into the bracket and I damaged the ends of the bracket trying to hammer the bracket on. A little more clearance from the bracket to allow for the swelled 4x6 is my recommendation. The 4x4s fit perfectly and slid into the bracket with little resistance. All in all, if you pick a nice dried out 4x6 and 4x4 at the lumber yard it should be a breeze for installation, but watch out if there are newly treated wood as it will be tough to slide into the bracket. Thanks
By Jason M.
Response from Eastern Jungle Gym· May 13, 2015
Thank you for the feedback, Jason. We appreciate it.
Nice heavy duty affordable equipment. Shipping was very fast. Will definitely recommended to others.
By Amanda N.
Response from Eastern Jungle Gym· Apr 22, 2015
Thank you so much for the review, Amanda.
Smooth transaction. No issues. Quick ship. I ordered the swing hangers. Heavy duty as advertised.
By Nik C.
Response from Eastern Jungle Gym· Apr 22, 2015
Glad to hear you were satisfied with your purchase, Nik.
Found the kit to be as good as described. Although the tools required list needs to be updated since there seems to be a change in the mounting bolts for the swings. Also make sure you have a long drill bit to drill thru the cross beam. Took one hour to mark, drill, and assemble cross beam. I thought this was simple and quick compared to other kits.
By Don H.
Response from Eastern Jungle Gym· Apr 22, 2015
We appreciate your feedback, Don.
