Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
248 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eastern Jungle Gym has been manufacturing wooden swing sets and "creating childhood memories" for more than 22 years. Our website allows customers to purchase our cedar playsets, DIY swing set kits, accessories, hardware and rubber playground mulch. It also features blogs, videos and lots of information about swing sets and children's play.
Eastern Jungle Gym (easternjunglegym.com) has 248 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
248 approved reviews, newest moderated first
Website was perfectly easy to use. Products arrive quickly and with free shipping. As ordered. Brackets made building swingset a snap. Great experience.
By Raymond S.
Response from Eastern Jungle Gym· Apr 8, 2016
Thank you for sharing this review, Raymond. Glad to hear the swing set was an easy project. Enjoy it!
The ladder was sturdy but had a notable split in the longest piece of wood. I was able to repair it with no concerns. It also arrived with no instructions. It is not complicated to install, but instructions would've made it a little quicker. With that being said, it looks great and is very sturdy. I am 230lbs and stood on the bottom step with no fear of it giving out.
By Evan Reese Y.
Response from Eastern Jungle Gym· Apr 8, 2016
Thank you very much for your feedback. We apologize for the lack of instructions, which was an oversight on our end. We appreciate your insight, as the customer experience is our top priority. We always encourage customers to reach out to our customer service department if an issue arises. We have sent you an email with additional information. Thank you for shopping with Eastern Jungle Gym.
Easy ordering
By Phillip G.
Response from Eastern Jungle Gym· Apr 5, 2016
Thanks for shopping with us, Phillip! Glad to hear delivery met your expectations!
For the last 7 years I have built playgrounds all over Cambodia and in Africa. I love the quality of the parts. They are parts that stand up to years of playtime with hundreds of children. Mark Roye Compassion Acts
By Mark R.
Response from Eastern Jungle Gym· Apr 5, 2016
Thank you for your review, Mark, and your business! We appreciate you taking the time to share some feedback.
I'm very happy with the swing set kit I purchased from Eastern. The hardware and the swing accessories are made of high quality materials. The design is also impressive. I sourced my own cedar wood and put the set together with ease. This will get a lot of us by my kids, as well as the neighborhood.
By scott S.
Response from Eastern Jungle Gym· Apr 5, 2016
Glad to hear you're happy with the kit, Scott. Hope the kids have a blast on their new swing set! Thanks for shopping with Eastern Jungle Gym!
well made product. Pleased with quality of product. Only downside, there were no assembly instructions
By kayla B.
Response from Eastern Jungle Gym· Apr 5, 2016
Thank you very much for sharing that with us, Kayla. We will certainly look into the lack of instructions. Glad to hear you were happy with the quality of the product. We appreciate your business.
Great Job. I made a mistake when ordering the product and they quickly resolved it.
By KG
Response from Eastern Jungle Gym· Mar 29, 2016
Thanks very much for the review, KG. We're happy we could help!
I ORDERED THE SWING SET BRACKETS, SWING MOUNTS AND HARDWARE. ALL WERE PACKAGED NEATLY AND ARRIVED TIMELY. quality OF PRODUCTS IS GREAT. THE SWING WE BUILT IS SO STURDY WITH THE BRACKETS. THE SWING MOUNTS ARE A MUST FOR SMOOTH NOISELESS SWINGING. I WILL DEFINITELY ORDER EVERYTHING AGAIN IF WE EVER BUILD ANOTHER SWING FOR US OR OUR FAMILY MEMBERS. CAN'T BRAGG ABOUT THE BRACKETS ENOUGH.
By Daniel B.
Response from Eastern Jungle Gym· Mar 29, 2016
We're so pleased to hear about your experience, Daniel. Thank you for shopping at Eastern Jungle Gym. Enjoy your new swing!
