Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
248 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eastern Jungle Gym has been manufacturing wooden swing sets and "creating childhood memories" for more than 22 years. Our website allows customers to purchase our cedar playsets, DIY swing set kits, accessories, hardware and rubber playground mulch. It also features blogs, videos and lots of information about swing sets and children's play.
Eastern Jungle Gym (easternjunglegym.com) has 248 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
248 approved reviews, newest moderated first
I tried to build my own A frame for a porch swing, but it didn't turn out the way I hoped. I looked online and found EJJ and ordered the units I needed. It was delivered a lot quicker than what I expected. It assembled so easy and I LOVE it! A PERFECT product! I will be buying more!
By Jonathan C.
Response from Eastern Jungle Gym· May 21, 2016
Glad we could help, Jonathan! Thank you for being an Eastern Jungle Gym customer.
Received my swing parts in just a couple of days. Very satisfied
By kenneth G.
Response from Eastern Jungle Gym· May 21, 2016
Thank you for shopping with us, Kenneth!
I purchased the Easy 1-2-3 A-Frame Bracket and received it within a couple of days. I couldn't find the item at a better price than Eastern Jungle Gym offered. It looks to be a very well made bracket and I'm glad I purchased it.
By Jeffrey C.
Response from Eastern Jungle Gym· May 21, 2016
Thank you for the review, Jeffrey!
The swingset brackets are as sturdy and well made as advertised. and I received them faster than expected.
By gary
Response from Eastern Jungle Gym· May 21, 2016
We're so glad you were pleased with the brackets and the shipping time. Thank you for your time and your business.
We ordered the swing set brackets, bucket swings, and hardware to build our grandchildren a fort with swings. The brackets are amazingly well built to have a sturdy swing set to last for many years. we couldn't be happier with our purchases to date. We will order from Eastern Jungle Gym again as they have so many accessories to choose from.
By Jan B.
Response from Eastern Jungle Gym· May 21, 2016
We're happy to hear the products helped your achieve your goal, Jan. Thanks so much for shopping with Eastern Jungle Gym. Hope your grandchildren have tons of fun on their new fort!
Great product. Very well built brackets with a tough finish. Each bracket weighs over nine pounds. Easy installation and with the size of lumber it accepts, it gives you a safe and reliable swingset.
By Tank183
Response from Eastern Jungle Gym· May 21, 2016
We're so glad to hear you like the brackets. They are as heavy duty as can be! lThank you for your business and your review.
After placing an order Sunday night I called to ask a question Monday morning. The order was still in the 1st stage so they were able to cancel one part, add what I needed, and refund my money for the canceled item. Plus follow up confirmation e-mails. Extremely pleasant and knowledgable customer service. I was not rushed off the phone, they gave me all the time I needed to understand the connections so I could order the proper equipment. Good job Ya'll.
By Bob C.
Response from Eastern Jungle Gym· May 13, 2016
Thank you for sharing your experience, Bob. We appreciate your business and hope you shop with us again!
The products were good, but no instructions online or with product assisting with installation. Prices a little high even with discounts.
By ---
Response from Eastern Jungle Gym· May 12, 2016
We are always eager to improve the customer experience, so we really value your feedback. Thank you for shopping with Eastern Jungle Gym.
