East Coast TelepsychiatryReviews of eastcoasttelepsychiatry.com

527 LAGRANDE DR, MURRELLS INLET, South Carolina

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The Fair Hearing score

4.4/ 5

Great

18 reviews

East Coast Telepsychiatry4.4Great

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About East Coast Telepsychiatry

We are a remote access Telepsychiatry practice offering 28 years of experience. As a patient of East Coast Telepsychiatry, you can have your appointment in the comfort of your home with a camera and microphone equipped desktop, laptop or smartphone! We work with every population and are constantly expanding services in to new locations throughout the country.

East Coast Telepsychiatry (eastcoasttelepsychiatry.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.

Also known as: eastcoasttelepsychiatry.com
Website: eastcoasttelepsychiatry.com
Category: Mental Health
Location: MURRELLS INLET, South Carolina
Listed on The Fair Hearing: 2026

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Feb 16, 2024

Ms. Pharr, You Could and SHOULD Do Better

Ms. Pharr did not meet any of the expectations I had for a first time client. First off, she was very judgemental about the medication I have been on from my previous provider. She told me that the only reason anyone should ever have to take a Xanax is if i've been in a car accident or if I roll over in bed and my spouse is dead. I couldn't make this up if I tried. I am more than willing to do what I need to do to transition into a new provider but I refuse to be judged and have my previous care judged the way she was doing so. Interactions like this scare me but for others. Luckily, I'm in a place where my mental health is managed and I was able to process all of this with my spouse and use my tools to cope. Someone in a more dire situation might not deal with this as well and I hope she'll think of that next time in how she talks to a new client. I even called, who i guess is her supervisor to talk about it and he was defensive, rude, and dismissive. This is not the way a mental health patient should feel especially from people that are supposed to help them. Again, you could and should do better.

By Don de L.

Response from East Coast Telepsychiatry· Feb 16, 2024

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet your expectations. Our team, led by a provider with over 30 years of experience, is deeply committed to safe and ethical medical practices. We understand that our patients have unique needs, but our top priority is ensuring treatments are safe and beneficial in the long term. This commitment may limit our ability to prescribe certain medications that could be potentially harmful or addictive. Please know that our policies, including those on prescriptions, are clearly communicated to all our patients beforehand. These guidelines are in place to safeguard your health, even though they might not always meet individual expectations. We regret that we weren't the right fit for your healthcare needs and sincerely wish you the best in finding the appropriate care. If you have any further concerns or need assistance, please feel free to reach out.