I have worn earplugs for about 12 years. We bought a home pretty far from the train tracks but not far enough!! Every morning at 4:00 a.m. I would wake up. Then of course the jets start flying at 6:30 a.m. so I'm up once again. Then I divorced my cheating wife and after I lost every cent when the markets crashed I was forced to share a house with #6, yes #6 other people. I used to rent rooms a lot when I was younger but all of a sudden I woke up old and no more drinking, smoking, or partying of any kind. I also believe I have chronic insomnia. I have worn the new earplugs for 4 nights and have slept through each night, I had to get up early this morning so I set 3 separate alarms at full volume so I would wake up. Greatest invention since sliced bread!! You gotta try them.
By Michael K.
wow- earplugs that totally block out water
i have meniere's disease and had a tube put in my ear and cannot get water in my ear. i tried so many different other earplugs to no avail before finding these. wow. i love these. they really do keep water out and the noise reduction is fantastic which is really good for me because my ears are really super sensitive to normal sounds now with this disease. i ordered a small set first to try and now am reordering the big package knowing that i will be needing them for a long time. these are the real deal!!!
By Michele R.
Saved my sanity
Amazing product and very easy to use. After a week or two my ears a little sore from wearing them but I think that is probably a sensitivity to lanolin on my part. However - it is totally worth it with these ear plugs, they block out everything, even my partner who snores like a sick bear!
By Leah M.
This is the best ear plug I have ever used!
The storage box that came with the ear plugs gives them excellent protection along with convenient access. The ear plugs are comfortable during use and give the most noise blocking of any I have ever tried.
By Bob D.
Commercial
So I'm sent a request asking for a review before I've had the product. What sort of rubbish company would do that. I'm dreading the completion of my order.
By Steve H.
Unacceptable customer service....penalised for querying non-delivery of my order
Despite my queries being of a professional nature, the company took them as a personal slight and responded in an unseemly manner. Below are details of the correspondence I had with Beneficial Products. My queries about non- delivery of my order were not addressed and questions I asked were not answered.
Dear Sir/madam,
I ordered earplugs from your company and my order has not arrived yet.
In the past, I have ordered from you on two occasions and my order has arrived to Ireland within 5 days. I sent two emails to you and I have telephoned twice. I was told to wait as international orders can take between 9 - 20 days. It is twenty days on Monday and considering the long time delay and the prompt delivery of my my previous orders, something has indeed gone awry.
I emailed and telephoned your company in the hope of getting this matter cleared up as soon as possible. This has not happened. It says on your website that you offer the customer great service - I have not experienced this.
Yesterday I rang and spoke to a lady called [private data removed]. I told her my story in detail and she assured me she understood and would talk to her boss re sending me a replacement pack as soon as possible and would email me by close of day to let me know the update. This did not happen. I have heard nothing. As I stated in my earlier emails, I have now been without earplugs for days and time is indeed of the essence.
As a customer, I feel very let down by your company. I ordered a product on 26 March, paid for it, and have received nothing in return. I have had to contact you on 4 separate occasions - two of which were long distance phone calls from Ireland to the USA. Much of my time and money have been wasted regarding this matter. This is extremely poor customer service.
I feel very let down. It is unacceptable that I have to go to such lengths to ensure I receive I product that I have paid for. I am a very dissatisfied customer. Your website states:
'We at Beneficial Products are keenly aware of the need for the customer's trust and
comfort in E-commerce and mail order purchases. All of us here believe in, and do our
best to practice the "Golden Rule"." Do unto others as we would have others do
unto us". . . . We value & appreciate your trust & your satisfaction with our product.'
In this instance the 'Golden Rule' has not been adhered to and the above are indeed empty words.
I await your prompt reply vis a vis this matter.
Apr 13 (6 days ago)
to me
Dear [private data removed]:
We beg your pardon! We have done our best on this end.
Your order came in on the 26th and we shipped it out on the 26th
When the customer selects standard POST to have their order shipped Internationally, we obey their request. Orders going to Europe have to first leave with US mail then transfered to UK customs, then transfered back to Post delivery in Ireland.
[private data removed], how can you expect us to control all this?
I know you are dissapointed and when one becomes dissapointed there is a tendency to "point fingers of blame". Blaming us is wrong and unfair!
Many many orders going to Europe take 4 weeks to arrive. That is the POST. They are unpredictable.
Quite simply, please select FED-EX the next time. We offer that option.
Most sincerely
[private data removed]-BPI customer service manager
Apr 13 (6 days ago)
to earpluginfo
In reply to your above email - I selected 'International Post - Airmail' when I placed my order - as I did with my previous two but when I checked my order, as processed on your end it reads:
The shipping option you selected is:
First Class Mail (Post)
I did NOT select this option as it did not come up as an option on the order page. I selected International Post Airmail - usually arrives in 7 - 14 days. Hence the cost on my email, and what was taken from my Visa - $39.90.
The above box is the one I selected from your website, as I did already on the two previous occasions. I was told in a earlier email that the order would take 9 - 20 days and now you are informing me that orders to Europe can take 4 weeks. The lack of clarity re this matter is astounding. As is the tone of your email. I, as customer, have done nothing wrong.
Quite simply, choosing the FedEx option is unrealistic and costly and should not be suggested, as the International Air option I selected before delivered the product satisfactorily in 5 days, on both occasions.
You have made no mention of sending me a replacement product, or even apologised for the trouble I have had to go to, which I think is disgraceful customer service, considering the time delay and the fact that I DID NOT CHOOSE FIRST CLASS MAIL. It was just typed in as an option when the receipt was emailed to me, as stated already and can be seen from above - it is not, and was not, an option available to me.
I believe human error on your end has chosen the incorrect shipping method and you are taking no responsibility whatsoever, which I find appalling. The tone of your email is harsh and rude and does not contain any note by way of apology, which is what should be given to the customer in this circumstance.
I am shocked by this customer service. I repeat, I, as customer, have done nothing wrong. I find myself on the receiving end of a defensive, unprofessionally worded email from a Customer Services Manager.
To reiterate - I did not choose FIRST CLASS MAIL - POST, the option is not there on the drop down menu of the order page.
Apr 14 (5 days ago)
to me
Oh [private data removed]:
ENOUGH IS ENOUGH! STOP BLAMING---STOP NAME CALLING AND STOP FINGER POINTING AT US!
We've doing our best and yet you continue to beat us down.
Most sincerely
[private data removed]
By Sarah
If you want Peace & Quite these are the ear plugs for you
I have tried many types of ear plaugs and without a doubt these ear plugs are the best. I am a very light sleeper and my wife likes to turn the TV on in our bedroom so I put the ear plugs in and it is as if someone turned the mute buttom on the TV. I highly recommend that if you are looking for peace and quite buy these ear plugs and you will have what you are looking for. They also drown out the noise of someone snoring.
By Ray. A.
Can't sleep without them!
My husband snores and I have always been a light sleeper. I tried many other brands of earplugs but they would make my ears ache after wearing them for even a couple of hours. I finally googled "best earplugs" and came across earplugs online. They block out the most sound and they do not make my ears ache. I always order extra and I give them to my friends to try. An added tip to try is to wear them when you sleep at a hotel. It blocks out hallway chatter and odd sounds that always keep you awake at hotels.