E VisacanReviews of e-visacan.com

The e-VisaCan website design and questionnaire closely imitates the official portal, and the real price was not clearly disclosed before payment. It did mention the eTA costs CAD 7 but didn't show the service fee amount. There was no confirmation email. But later I found it in Junk Mail box, that is abnormal for government email that fall into Junk mail. So, I checked my bill and found out the transaction amount was £96.01.

I've been trying to get in touch with their customer service but there has been no response, they are delaying my enquiry for no reason. I've requested cancellation 10mins after submitting and nobody has gotten back to me till now. This is unacceptable and the charge is unauthorised, please cancel. Reference: 003668581085

We paid 2x130 USD for a Canada eTA application believing we were on the official Government of Canada website. The site design closely imitates the official portal, and the real price was not clearly disclosed before payment. The actual government fee is only 7 CAD. Their refund policy states that a full refund is possible if the application has not yet been transmitted to IRCC. In our case, we received no official IRCC confirmation, no application number, and no proof of transmission—only an internal tracking code with no validity. Despite this, they refused a refund claiming the application was “already processed,” contradicting their own policy. We have filed a chargeback and reported the website to the relevant authorities. I strongly advise avoiding this service.

WARNING - READ BEFORE YOU PAY I paid 130 CAD on e-visacan.com for a simple Canada eTA, which officially costs only 7 CAD through the government. During checkout, the total final price is NOT clearly shown before you authorize payment, and it is not made clear that this is a private third-party service (run by Compass World LLC, USA) rather than the official Canadian government website. After payment, I received no real confirmation that my application was actually being processed. I sent MULTIPLE emails to customer support and also tried calling the number listed: ZERO replies, no response, no assistance whatsoever. Customer service is effectively non-existent. I had a genuine travel emergency (attending a family funeral), and this total lack of communication and transparency put my ability to travel in time at serious risk. If you need a Canada eTA, apply ONLY through the official Canadian government website (canada.ca), where it costs 7 CAD - not through middlemen like this one who charge almost 20x that amount and then disappear when you actually need help. Terrible experience. Zero transparency, zero support. Strongly do not recommend.

Société qui fait écran avec le site officiel du gouvernement canadien afin d'arnaquer des centaines de dollars en prétendus frais de services

Same. Believing this was the Canadian gov site, I too entered some sensitive information and passport details to amend my visa. 7 CAD was shown as the fee. I was billed for 130 USD (£97). Clearly a web site trying to look like the govt one. Similar fonts etc. The 'fee' was in a drop box triggered by pressing a minute triangle, which I did not spot until re visiting after my payment was made. Misrepresentation and clearly unfair fees. Unjustifiably as they do not actually do anything except submit the visa application directly and charge a massive and unjustifiable fee. I am trying to get my money back from my c/c company.

Scam! Took over $200 when the fee displayed was $7. Is fraudulently presenting itself as a legit visa service. Check your credit card statement if you’ve fallen for this. We’ve had to cancel our credit card but more concerned that we’ve entered full personal details e.g. passport, flight dates, addresses, employment details, etc… so assume we’re now exposed to identity theft. But what can be done? Google should have some responsibility/accountability in not allowing scam sites like these to be at the top of the search results. Shame on them.

Je pensais être sur le site officiel du gouvernement canadien. Je n'ai découvert qu'après le paiement de 130 USD qu'il s'agissait d'un intermédiaire privé. J'ai demandé l'annulation immédiatement.