Outstanding service
Will order from them again. There were updates provided to me and overall great service. Very pleased indeed. Barry K. Scott
By CigarStub I.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
69 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find low prices on warehouse equipment like cabinets, shelving, pallet racks, cranes and workbenches.
Material Handling Solutions LLC (e-rackonline.com) has 69 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
69 approved reviews, newest moderated first
Will order from them again. There were updates provided to me and overall great service. Very pleased indeed. Barry K. Scott
By CigarStub I.
shipment received was wrong color from what was ordered. seller was discouraging in communication. still waiting for refund!!
By HoaglandLongo
Disappointed that no tracking info was provided with the order. Very high shipping cost (half the cost of the product I purchased) and after a week, still do not have the item.
By Bullvyne
I canceled the order because we were told we would get it one week, then I spoke to someone online and he said it was being send out the following week, never received it so I called and they told me it would be another week before the item even shipped, this is unexceptable
By ost S.
I had ordered my product in May and I had checked the status for a few days. Waited. Waited. Waited some more. On June 30, I finally called to find out where my order is and checked the status page again. Without notification, my order was cancelled. I did not request cancellation and am disappointed that the company did not post an email explaining the cancellation.
By Kathleen K K.
Great service. Quick delivery.
By prime 1.
Willing to put some extra effort into getting product to Hawaii.
By tobaccos of H.
I ordered a gas can and have never received it.
By Jackie M.