Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Dutch is a convenient alternative to a traditional vet at a fraction of the cost
By Suzie S.
Response from Dutch Vet· Jul 30, 2026
We're so glad you find Dutch to be a convenient and cost-effective alternative to traditional veterinary care!
My pet is 15 years old. I have treated her for all the issues I called about except her diarrhea was worse and I needed to know if they could do anything to help me. The AI got it in its head that she needed to go to ER immediately. I could not get past AI I could not reason with AI screw Dutch and what they think is their AI. AI is not a vet. But maybe that’s the way a vet at Dutch. Vets name at Dutch is. AI don’t call her. She is stupid.
By Nancy
Response from Dutch Vet· Aug 12, 2026
Thank you for sharing this, and we're truly sorry for the frustration you ran into. That's not the experience we want for you or your senior pup. Please know that our vets are real, licensed veterinarians who are here to help you and your pet. We've since corrected our initial customer service AI response so this won't happen again. For any medical-related questions, we highly recommend messaging your vet directly by logging into your account and selecting "Message a Vet," and they'll be glad to help with her diarrhea.
Dr. Troncoso was very professional and knowledgeable!
By Anna P.
Response from Dutch Vet· Jul 30, 2026
We're so glad to hear that you had such a positive experience and found our team member to be very professional and knowledgeable. Thank you for your feedback!
Easy to set up an account and see a vet in the same day. Vet listened to my concerns and supported renewing our current prescriptions including heartgard. Vet was knowledgeable and personable. My dog has never had a better vet visit!!
By Shelley C.
Response from Dutch Vet· Jul 30, 2026
We're so happy to hear that setting up an account and seeing a vet was easy for you! It's wonderful that our vet listened to your concerns, supported renewing prescriptions, and was both knowledgeable and personable. We're thrilled your dog had such a great visit!
Great service
By Mandy B.
Response from Dutch Vet· Jul 30, 2026
Thanks so much for this! We're glad it's been a great experience. Appreciate you taking the time to share!
Easiest way to get pet prescriptions without having to take off work to actually go to the vet. The yearly fee is the same as one office visit at the vet. I love Dutch!
By Leslie W.
Response from Dutch Vet· Jul 30, 2026
We're so glad to hear that Dutch makes getting pet prescriptions easy and convenient for you! It's wonderful to know we can help you avoid taking time off work.
Having Dutch gives me confidence that my animal friends have 24/7 access to a qualified veterinarian that you can directly communicate with and realtime video your pet so it gets the attention it needs. Thankfully only had to use it a few times but each experience felt really personal and the results were great.
By Matt A.
Response from Dutch Vet· Jul 30, 2026
We're so glad to hear that Dutch gives you confidence in your animal friends' care! It's wonderful that you've found our direct communication and real-time video features helpful, and that each experience felt personal and resulted in great outcomes.
This company has all the qualities that anyone would enjoy. ! Way worth every Nickle! Great and quick responses. Love them and recommend them to every reader the staff and the service is exceptional. It's really a1 stop do it all with heart process and knowledge.
By Lori S.
Response from Dutch Vet· Jul 30, 2026
We're so happy to hear you had such a positive experience with us! Your kind words about our quick responses and exceptional staff truly mean a lot. Thank you for your wonderful recommendation!
