Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Dr Cherry is amazing, she knew right away what the cause of my dogs issue was and got a treatment plan in place. She is a great vet and I recommend her to anyone.
By shelly
Response from Dutch Vet· Mar 11, 2025
It's wonderful to hear that your dog was able to get the care and treatment needed to help them feel better. We appreciate your kind words about your vet and are happy to hear that you recommend her to others.
I booked an appointment within hours of paying my membership. The doctor was great and knowledgeable!
By Naomi B.
Response from Dutch Vet· Mar 11, 2025
We're so happy to know you found the appointment process quick and convenient, as well as had a great experience with your vet! Thank you for taking the time to share your feedback.
Wonderful experience and a great service! Dr. Angela Martin listened, was caring and efficent. Thank you, Dr. Martin!
By GG
Response from Dutch Vet· Mar 7, 2025
Thank you for sharing your experience. We strive to provide excellent care and are glad you felt heard and well-attended to during your vet visit!
My first time using this service/website, and it was great. Fast, easy, and the vet (Dr. Allison Moore) was caring and helpful. Highly recommended.
By Alex W.
Response from Dutch Vet· Mar 7, 2025
We're thrilled to hear you had a positive experience with Dutch so far! We strive to provide all pets with the best care possible, while making it easy and affordable for pet parents. We appreciate your recommendation!
Dutch - the website - is a total con. If you are a previous customer, you have to be very careful they don't charge you twice for the initiation fee.I ended up paying it because I could find no other way to break free of the loop of charges I was on. Once paid though, I had to find a service rep - and that was an experience contrived to make most people say "I give up" and just swallow the wasted money. But I found someone deep in the labryinthe of links, and I got the customary 5 - 7 day refund. However, that 45 being held up so long when you need it for your pet's meds or something else is awful frustrating and you can't help but feel the whole thing is intentional. On the other hand, the vet was good and the rest was fine - I just don't understand how greedy these companies are - most people would have forgotten they paid twice and Dutch would happily take their money if they did.(update: don't believe for a second that their reaching out responses are anything but show - they reached out to me just to verify I was the one the cheated over; once they verified, that was the last I heard from them. No offer to refund me or make things right or anything)
By Jacques
Response from Dutch Vet· Mar 7, 2025
We're very sorry to hear that you've had a frustrating experience so far using Dutch. We have contacted you directly so we can better understand the pain points you expressed. Our customer care team strives to provide excellent customer service and quick response times to all Dutch members. Your feedback is valuable in ensuring we meet all our customers expectations.
Dr. Afraz was awesome. she listened and made sure all questions were answered. very detailed and patient.
By Sintrell
Response from Dutch Vet· Mar 7, 2025
We're glad to hear you had a positive experience during your vet visit. Our vets strive to provide the best care possible to all our pets and pet parents. Thank you for sharing your experience!
She was ready to answer any and all questions that I had and was very informative about my concerns.
By Lori W.
Response from Dutch Vet· Mar 7, 2025
Thank you for sharing! We appreciate your kind feedback about your vet.
The vet was very kind had great knowledge about my dog's eyes and listened to all I had to say as well
By Erica S.
Response from Dutch Vet· Mar 7, 2025
Thank you for taking the time to share your experience! We're glad you found the vet knowledgeable and attentive to your concerns.
