Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
This is a very convenient and inexpensive way to care for your pets . There is a shortage of vets in our area and for non emergency situations this is the best alternative!
By bobbi S.
Response from Dutch Vet· Oct 6, 2025
We're happy to hear that our services offer a convenient and affordable way to care for your pets, especially with the vet shortage in your area. Thank you for your positive feedback!
Dr. Levan was great! I can’t wait to see my pup living her happiest life!
By Sierra G.
Response from Dutch Vet· Oct 6, 2025
We're glad you had a wonderful experience! It's fantastic knowing your pup will live her best life. Thanks for your kind words!
At first I was a little skeptical about using this service, and I am happy that I did. It was easy and not too expensive. The vet that helped us was so kind and understanding.
By Alyssa S.
Response from Dutch Vet· Oct 6, 2025
We're so glad to hear that you were happy with our service. It's wonderful that the vet's kindness and understanding made a difference. Thank you for your feedback!
It seems like a good idea poorly executed. 1. There are many things the vets cannot do since it is an online, zoom based service. So the visit fees I hope to save may still be required if one of my pets gets sick or injured. That is not a downside but definitely to be considered. 2. My big complaint is how inconvenient they made the service. I have 3 dogs and tried to schedule back-to-back appointments to arrange for heartworm meds. That is not allowed. I can only have 2 appointments on the calendar. I could not schedule the third until I had completed one. I am still trying to decide if this annoys me enough to cancel my membership. I probably will considering that I tried this service primarily for its convenience.
By Bob R.
Response from Dutch Vet· Oct 6, 2025
Thank you for taking the time to share your honest feedback, we truly appreciate it. We're sorry to hear that your experience hasn’t met your expectations so far. You’ve raised some very fair points. You’re absolutely right that there are certain limitations with telehealth compared to in-person veterinary care. Our goal is to make everyday pet care, like prescriptions, behavior support, and preventive guidance, as convenient and affordable as possible, while ensuring pets get in-person attention when medically necessary. Thank you as well for your feedback on scheduling. We’ve passed this along to our team so we can continue improving the experience for multi-pet households. We’d love the chance to make this right and help you get the most value out of your membership. If you’re open to it, please reach out to us at [email protected], our team would be happy to assist you directly. Thank you again for trying Dutch and for sharing your perspective. It helps us get better for all pet parents.
Very thorough questionnaire before the visit with pictures added, and the diagnosis was almost immediate. Great experience.
By Jamie C.
Response from Dutch Vet· Oct 6, 2025
We're happy to hear that the detailed questionnaire and quick diagnosis led to a great experience. Thank you for your positive feedback!
The vet was awsome, but if your dog needs medications right away, don't waste your money with this company, they promise but can not deliver, also, FedEx, they suck! And lie about the delivery dates!!! If I knew i was going to have this aggravation, I would've just went to my vet, i will be looking to get a full refund with my " membership"
By Adriana
Response from Dutch Vet· Oct 6, 2025
Thank you for taking the time to share your experience. We’re so glad to hear that you had a positive interaction with our vet, but we’re truly sorry for the frustrations you experienced with shipping. That’s not the smooth, reliable service we aim to provide. We sincerely apologize for the inconvenience and understand how stressful it can be when your pet needs medication quickly. We’ve passed your feedback along to our team and our shipping partners to help improve delivery accuracy and reliability moving forward. We’ve also reached out to you here for more information so we can look further into your order and make things right. Thank you again for sharing your feedback, it helps us improve our service for all pet parents
Vets are awesome, fulfillment is horrible. No local vet wants to deal with Dutch and communication is horrible. They need a phone number to call.
By David W.
Response from Dutch Vet· Oct 6, 2025
Thank you for taking the time to share your feedback. We’re so glad to hear you’ve had a great experience with our vets, but we’re sorry to hear about the frustrations with fulfillment and communication. That’s not the experience we want for our members. When logged into your account, you’ll see options to call, text, email, or chat directly with our team, we’re always here to help and make sure you get the support you need. We’ve also reached out here for more information so we can look into your specific experience and make things right. Thank you again for your feedback, it helps us continue improving Dutch for all pet parents.
My video vet experience was outstanding. The Dr listened, answered my questions and came up with a workable solution for both my dog and my budget. Quick, easy, and affordable.
By Jill F.
Response from Dutch Vet· Oct 6, 2025
We're happy to hear that your video vet experience was outstanding! It's great that the doctor listened and provided a workable solution that fit your budget. Thanks!
