Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Dutch is amazing, it was really challenging to take my 14 year old Weimaraner to the vet. I highly recommend Dutch to everyone the Veterinarian was wonderful and was able to refill our prescriptions.
By cheree N.
Response from Dutch Vet· Dec 31, 2025
We're glad you enjoyed your experience! It's great to know the veterinarian was wonderful and could refill your prescriptions. We appreciate you recommending us!
I'm watching the CEO talk on Tucker Carlson. Thank you! You made me think I need to leave you a review. I've been using Dutch for the past year. My labrador, Remy was born with hip displaysia. She is 11 and has been on pain meds since she was 2 years old. My brick and mortar vet required blood work, panel, check up every 6 months. $400-500 each time. All so she can get the pain meds. She has hip displaysia. It's not going away. We have to give her the meds until that time comes when her quality of life detoriates. Dutch makes it simple.
By Doug
Response from Dutch Vet· Dec 31, 2025
We appreciate you taking the time to leave a review. We're happy to hear that Dutch simplifies managing Remy's pain medication. It's great to know we can provide a more convenient solution for her hip dysplasia!
Very informative and knowledgeable
By Chick S.
Response from Dutch Vet· Dec 31, 2025
We're happy to hear that you found our team informative and knowledgeable. Thank you for your positive feedback!
Dr. Afraz was genuine, kind, and an all over great vet. She listened and gave me a treatment plan that seems very hopeful for my cat.
By Evelyn L.
Response from Dutch Vet· Dec 31, 2025
We're happy to hear that your cat's treatment plan is promising, and we appreciate your kind words about the care you received. Thank you for your feedback!
I have recently joined Dutch and am impressed. My dog and I had a virtual consultation; the vet was top-notch, thorough, informative, and kind. I will be referring all of my friends with pets to Dutch.
By Leigh F.
Response from Dutch Vet· Dec 31, 2025
We're happy to hear that you and your dog had such a great experience! We appreciate you sharing your positive feedback and your willingness to recommend us.
Horrible customer service in India call center. They are the most unfriendly and unhelpful people I've ever had the displeasure of speaking to.
By David E.
Response from Dutch Vet· Dec 29, 2025
We’re sorry to hear about your experience and understand how frustrating this situation felt, especially while traveling. We’d like to clarify what occurred and provide helpful context. On 12/23, you contacted us to request an address change to another state. A member of our leadership team reached out the same day to explain the required process and next steps. While we didn’t receive an immediate response, our team continued attempting to reach you via calls, messages, chats, and emails. We did hear back from you on 12/26, at which time you let us know you were traveling and wanted your current prescription addressed in Texas. Due to state regulations, prescriptions cannot be transferred between states. To update care to a new state, prescriptions in the current state must first be suspended before the state change can be completed. We see that you were able to connect with a member of our leadership team, and they successfully adjusted your care to Texas. Please note that when you travel to Florida or return home, the same process will need to be followed to update your state of care. We’re truly sorry if any of our communication felt unfriendly or unhelpful. That’s not the experience we aim to provide, and we take your feedback seriously. Our goal is to support you as smoothly as possible, and we appreciate your understanding. If you have any additional questions, please don’t hesitate to reach out, we’re here to help.
I ran out of Anciety Meds for Louie, my American Staffordshire, a week before the New Year. I setup a Vet appointment. I received many reminders even up to the appointment time. That was helpful as it is imperative Louie has his meds new years eve. Louise was to be present at the Vet's visit. He laid in front of the Glass door to the front yard, as he does every day, and looked out, while Dr. Lamas, and I spoke about him. He never knew he was at the VET's. Two days later I received both meds. Thank You Dr. Lamas, and Dutch.
By Saint - Woodbridge V.
Response from Dutch Vet· Dec 29, 2025
We're happy to hear that the reminders were helpful and that Louie received his medication in time for New Year's Eve. We appreciate your kind words regarding the visit and medication delivery. Thank you for sharing your experience!
On time, professional compassionate and very thorough.
By seth S.
Response from Dutch Vet· Dec 29, 2025
We are so glad that you were pleased with our team's attentiveness and care. Thank you for your feedback.
