Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Vet was very empathetic, knowledgeable and attentive regarding my nursing dog's condition
By Ann S.
Response from Dutch Vet· Jan 5, 2026
We're happy to hear that the vet was empathetic, knowledgeable, and attentive to your nursing dog's condition. Thank you for your feedback!
This service is fantastic so far. Made and scheduled an appointment for the first day we signed up. Our first zoom appointment went great. The vet was on time, patient, informative, and answered all our questions thoroughly. He had a genuine and caring attitude. The after care instructions were extremely thorough. He gave us a lot of information, advice, and medicine options. The easiest and quickest vet appt we’ve ever had-I’m sure Colt would agree;-)
By Dawn L.
Response from Dutch Vet· Jan 5, 2026
We're happy to hear that your first appointment went so well! It's great to know the veterinarian was on time, patient, informative, and thorough. We appreciate your feedback and are glad Colt had a good experience too!
Making the process easy. I love my fur baby's vet. She knew exactly what he needed. Now I can relax my dog has all the medication necessary to heal. She provides a guide to using the meds. I love Dutch
By Melinda O.
Response from Dutch Vet· Jan 5, 2026
We're happy to know that the process was easy and your fur baby's vet knew exactly what he needed. We appreciate you sharing your positive experience with us!
Total scam. “Yes, we can help your dog with a UTI. The medicine will be there in 2-3 days. Oh, transfer to local pharmacy, also 2-3 days.” Speak to someone? 1-3 days. Basically give us your money but we don’t care if your pet suffers. Disgusting.
By Christine R.
Response from Dutch Vet· Jan 5, 2026
We’re truly sorry for the frustration and worry this experience caused. When a pet isn’t feeling well, it can be incredibly stressful, and we understand how upsetting delays can feel in those moments. For clarity, our service is not intended for emergency care. Pets with urgent or rapidly worsening symptoms that require immediate medication should be seen by an in-person veterinarian or emergency clinic. We offer standard shipping (4–7 days) and rush shipping (1–3 days). Prescription transfers are typically quoted at 2–3 days, though they can sometimes be completed the same day depending on queue volume. You contacted us on January 1, 2025, which was a holiday, and our team assisted you as quickly as possible in the order your request was received. Although you did meet with a veterinarian and were provided a prescription, your order was ultimately cancelled and fully refunded. We never want a pet to go without care, and for urgent needs we always recommend seeking immediate, in-person treatment. We appreciate the opportunity to clarify how our service works and wish you and your pet comfort and good health.
The doctor listened to my concerns about two issues bringing my dog discomfort. He was respectful, patient, and thoroughly explained his perspective and treatment. Medication is on its way. This was a good work around as vets in my city had no openings after Christmas and even the emergency vet hospital was not taking appointments or walk-ins. I will definitely use this service again.
By Michelle G.
Response from Dutch Vet· Jan 5, 2026
We're glad you had a positive experience, especially given the circumstances. It's wonderful that the doctor addressed your dog's issues with respect and patience, and that the treatment plan was thoroughly explained. We appreciate your feedback and are here for you.
On time helpful and thorough … really appreciate this service for all our non serious pet needs
By Customer
Response from Dutch Vet· Jan 5, 2026
We're happy to hear that our service met your needs! Thank you for your kind words; we appreciate your positive feedback.
Best thing to ever happen to my pets life. I’m a very a busy mom and it’s hard to get to the vet, not to mention the costs of traditional vet care. Such a simple easy and effective way to get care for your pet!
By Morgen E.
Response from Dutch Vet· Jan 5, 2026
We're happy to hear that our services have positively impacted your pet's life! We know how challenging it can be for busy parents to find accessible and affordable vet care, and we appreciate your feedback.
Having this option on zoom is definitely a game changer for me. I can keep my dog safe while still seeing the vet. I am not a fan of driving a long way to see the vet. This is very exciting!
By julie S.
Response from Dutch Vet· Jan 5, 2026
We're happy to hear that you found the option beneficial! It's great that you can keep your dog safe and still consult with the vet. We appreciate you sharing your positive experience.
