Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Accessibility!
By Zuhira R.
Response from Dutch Vet· Sep 25, 2026
Thank you so much! Making vet care easy to access is exactly what we set out to do, so it means a lot to hear that came through for you. It was a pleasure to help you and your pet!
I appreciate the current Veterinarian for my cats. She is thorough and addresses my cat needs and understands my concerns.
By Muri
Response from Dutch Vet· Sep 25, 2026
We're so happy to hear how much you appreciate our veterinarian! It's wonderful that she is thorough, addresses your cat's needs, and understands your concerns.
Being a first-time patient, I was skeptical. However, the doctor very quickly put my concerns at ease.
By customer
Response from Dutch Vet· Sep 25, 2026
We're so glad we could ease your concerns during your first visit with us. Thank you for your kind words.
Very unhappy with the prescription experience with Dutch. Have a cat with a potential UTI and I can't get any help finding a local pet pharmacy plus they charge $5 just to "transfer" the script like that's not something that's done all the time. The only alternative is to pay them DOUBLE what the actual prescription cost to rush ship and it still wouldn't get here for 3 days. My advice, if you love your pet, use a local vet. Dutch just collects money and leaves you to figure out the rest. UPDATE: They were "kind" enough to refund the transfer fee because even though I called the pharmacy to confirm they had it in stock, Dutch says they called too and they didn't have it. I called again and talked to the Pharmacist (it's a small town and she remembered talking to me earlier) and she said they did NOT call her. They also say they're going to refund me 40% of my yearly cost and keep harping on the money part. I really don't care about that part, what I haven't heard is how they will make this better for my pet. Repeated emails with the same template and same platitudes about how "I'm a pet parent too". To add insult to injury, I'm not getting an absolute ton of spam email from Dutch and their partners. I've now spent a total of 6 hours trying to get this all straightened out. What an absolute beating. If you're reading this Dutch, please hear me...I do not care about the cost. We're talking about the health of people's pets, you need to fix your processes and give your customer service agents a lesson on empathy instead of just reading from the script. I literally got the same copy/paste email TWICE. Same wording. How insulting.
By Brandon P.
Response from Dutch Vet· Sep 25, 2026
Thank you for taking the time to write this, and we're sorry, truly. You're right to focus on what matters most: your cat and getting her the care she needs. We want you to know her medication is out for delivery today and should reach you shortly. You were also right about the experience itself, the pharmacy confusion, the repeated template emails, the hours you lost, and we're sharing this specific experience with our team so we can do better on empathy and process, not just the refund. For the future, we do offer a price match on medications from other US-based pharmacies, though we hear you clearly that this was never about the money. If there's anything else your cat needs, please reach back out and refer to this review, and we'll personally make sure you're taken care of. We hope she's feeling better soon.
I've had 2 dogs seen already and it's easier with thus app
By Starlene Hernandez R.
Response from Dutch Vet· Sep 25, 2026
We're so glad our app has made managing your dogs' care easier for you. We appreciate your positive feedback!
Well worth the service! I felt terrible seeing the stress and trauma my dog exhibited when going to the vet in person. Her body physically shaking and whinning, trying to escape. I am so glad this option is available. My dog was calm and resting during the visit. It was easy examining her through the camera video meeting. My dogs situation is more of an infection rather than something very serious that needs in person care. For non-urgent scenarios, I would perfer the telehealth doctor visit. Highly recommend.
By Rebecca A.
Response from Dutch Vet· Sep 25, 2026
We're so glad to hear that our telehealth service provided a calm and comfortable experience for your dog! It's wonderful to know that we could offer a less stressful alternative for non-urgent situations. Thank you for recommending us.
Soulages de savoir que Dutch est a porte de main pour les imprevus qui peuvent arriver en tant que pet parents. En quelques clics, nous avons acces a des veterinaires competents qui peuvent nous assister efficacement et prescrire les medicaments necessaires. Pas de perte de temps dans les traffics, dans les salles d'attente, a arranger nos journees autour d'un rendez-vous veterinaire, sans parler des couts exhorbitants parfois charges lors des rendez vous veterinaires traditionels.
By H S H.
Response from Dutch Vet· Sep 25, 2026
Thank you so much for this wonderful review! We're so glad Dutch gives you peace of mind for life's unexpected moments. Providing quick access to qualified vets, without the hassle of traffic, waiting rooms, or high costs, is exactly what we want for every pet parent. It was a pleasure to help you and your companion!
Great Doctor Dr Almomany and rapid response dealing with dogs emergency paw inflection and antibiotic needed. Could not have found anyone local to help this fast here in Los Angeles
By Jennifer Y.
Response from Dutch Vet· Sep 25, 2026
We're so glad we could provide such a rapid response and help with your dog's paw emergency! It's wonderful to know our service was valuable to you in Los Angeles.
