Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Our vet was very knowledgeable and caring! My appointment & my dog was her priority. We love Dutch! Thank you!
By Alicia M.
Response from Dutch Vet· Mar 26, 2026
We're happy to hear that your dog received such great care! It means a lot to us that you felt like a priority. Thank you for your kind words!
Dutch was a wonderful help to me and my dog Layla, who had an ear infection. Layla refused to go into the Vet’s office. She is too heavy and too strong for me to lift so having a virtual visit was such a relief. I took pictures of her ears and showed Layla on camera to the Vet and that was all that was needed to get her prescription. The Vet was very nice and easy to communicate with and the price is very reasonable. The convenience, and in our case necessity, of the virtual visit was optimal. I highly recommended Dutch to other pet owners.
By Rhonda
Response from Dutch Vet· Mar 26, 2026
We're happy Layla received the care she needed! It's great to know the virtual visit was convenient and helpful for both of you. We appreciate you recommending our services to other pet owners.
Always helpful but to many emails.
By Michelle G.
Response from Dutch Vet· Mar 26, 2026
We appreciate your feedback and are glad we could help. We will look into our email frequency. We are always working to improve as a company. Thank you for sharing.
This service has been so great!!! Avoiding having to travel to vet, make appointments and wait a long time is gone!!
By Laney
Response from Dutch Vet· Mar 26, 2026
We're happy to hear that our service has been beneficial for you! We appreciate you sharing how we've made pet care more convenient. Thanks!
Doctors are knowledgeable and thorough. Very easy to make an appointment and get answers quickly. Nice to not have to pay an office visit for quick questions or issues/advice and can schedule around my time. High recommend.
By Carrie
Response from Dutch Vet· Mar 26, 2026
We're happy to hear that you found our doctors knowledgeable and the appointment process easy. We're glad you appreciate the convenience and quick answers!
Wonderful experience
By Jackie W.
Response from Dutch Vet· Mar 25, 2026
Thank you for sharing!
I originally had a dispute and the company made it right. I appreciate their response and it shows the company is one of integrity!
By Michael
Response from Dutch Vet· Mar 26, 2026
We appreciate you bringing this to our attention. We're sorry to hear about the prescription refill experience and the difficulties you faced with the order. We are always working to improve and will make sure to do a full review of your order experience. Our goal is only to provide the best possible care to all pets and their pet parents. Please reach out to our Customer Care team at [email protected] and we can see what we can do for you regarding this order that was too late to cancel.
I just signed up for Dutch for my kitten with prolonged sneezing (possible URI), and it wasn't until I signed up for the susbcription that I could try and book an appointment. When it got to the appointment availability page, everything in March AND April are greyed out and unavailable. Customer support made it seem like they haven't opened April availability yet, but saying this service is available 24/7 is a joke. Hope it gets better...
By Dan R.
Response from Dutch Vet· Mar 26, 2026
We appreciate you bringing this to our attention. We're sorry the appointment availability didn't meet your expectations. We are reaching out to you directly to get more information regarding your scheduling issues. We want to make sure to make this right for you.
