Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,295 reviews
Dutch VetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
5,295 approved reviews, newest moderated first
Such a different experience than an in-person visit with a vet. No unnecessary upsells or tests just for flea preventative. Highly recommend.
By Kim T.
Response from Dutch Vet· Apr 8, 2026
We're happy to hear that you found our approach different from traditional in-person visits. We appreciate your recommendation and strive to offer efficient and tailored care!
This is a great service. Very professional. The vet listened and recognized my dogs chronic condition and prescribed just the right meds to help her. Obviously there are certain conditions that require an in person visit but that gets expensive. I would recommend signing up with Dutch and running it by them first. If needed. They will tell you to see a vet but if not they will save you a whole lot of money and appointments are available very quickly. Definite 10.
By customer
Response from Dutch Vet· Apr 8, 2026
We're happy to hear that our service helped your dog! It's great to know the veterinarian's expertise and our quick appointments were beneficial. We appreciate your recommendation and are glad we could provide a cost-effective solution.
It would be beneficial to be upfront about what your capabilities are in each state prior to taking someone’s money for a subscription. I selected my state to sign up only to find out when booking a vet visit to get prescriptions that your services are illegal in my state and the subscription is pointless. I think it’s very disappointing for a company like this to not be forthcoming with the regulations they must abide by. You know your capabilities in each state and chose to hide it until you already took money for a subscription which is absolutely abhorrent. I was told I was getting a refund on the phone but we will see how easily that plays out.
By Nick M.
Response from Dutch Vet· Apr 8, 2026
Thanks for your feedback. We want to clarify that during the sign-up process, you are required to select your state before proceeding, and we provide information outlining state-specific requirements and limitations at that time. Users must review and continue through these disclosures in order to complete registration. Our services are designed to comply with varying state regulations, and those differences are communicated during onboarding. We understand that navigating these requirements can be frustrating, but we do make this information available prior to subscription. Regarding your refund, we see that it was addressed over the phone, and our team will process it accordingly. If you have any further questions, feel free to reach out.
Just not enough time to chat and have to wait when I have questions about my dogs care
By Johnna P.
Response from Dutch Vet· Apr 8, 2026
Thanks for your feedback. ll of our appointments are scheduled for 10 minutes, which is standard for virtual care and allows our vets to stay on schedule for all patients. To make the most of that time, we encourage pet parents to include as much detail as possible in the “reason for appointment” section when booking, and you can also upload photos ahead of time so the vet can review everything in advance. We do offer unlimited appointments, so if you have additional questions that weren’t covered, you’re always welcome to either send a message through the “message the vet” option in your portal or schedule a follow-up visit. Just like with in-person doctors, there are limits to how much can be addressed in a single appointment, but we make it easy to continue the conversation and get the support you need.
It was super fast and easy to get an appointment set up. The dr was professional, understanding and helfpul. Got treatment prescribed immediately and the entire process was extremely convenient.
By Ashley H.
Response from Dutch Vet· Apr 8, 2026
We're happy to hear that it was super fast and easy to set up your appointment. We appreciate you noting that the doctor was professional, understanding, and helpful!
We have a good in person veterinarian but there are times it's just impossible to get in. I have a hectic work schedule, and vet offices are so booked up. Many times, needs do not rise to the emergency level, so that cost isn't justified. Both of our appts so far have been excellent. One of my cats received treatment for a chronic condition we have been trying various treatments for; it changed her life! My other cat recently had an eye injury and healed with no issue. So grateful for this type of telehealth service.
By Shaleea
Response from Dutch Vet· Apr 8, 2026
We're happy to hear that our telehealth service has been beneficial for your cats! We appreciate you sharing how we've helped manage a chronic condition and address an injury when in-person appointments were challenging. Thank you for your positive feedback.
My appointment went very well & relieved my anxiety about my dog's puncture wound, knowing medications are on the way.
By Kari
Response from Dutch Vet· Apr 8, 2026
We're happy your appointment went well and relieved your anxiety regarding your dog's injury. It's great knowing the medications are on the way!
Was very easy to connect through Zoom. Dr was thorough in questions to make a proper and valid diagnosis. Highly recommend!
By Daryl J.
Response from Dutch Vet· Apr 8, 2026
We're happy that connecting through Zoom was easy and that the doctor was thorough in their questions. Thank you for your recommendation!
