Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7 reviews
DTiQSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The intelligent video solution that transforms multi-location brands. DTiQ's video surveillance and loss prevention solutions allow you to manage the most important aspects of your business anywhere, from any device, at all times — resulting in up to an 18% increase in profits.
DTiQ (dtiq.com) has 7 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Very expensive. Their warranty only covers their equipment for 12 months and only includes labor for 90 days - while they continue to charge for their services. The interface is difficult and we have had outages. I would never use them again.
By JB
Not worth the investment. Weekly reviews are too brief, not in-depth enough. Equipment not as reliable as promised.
By Rob P.
I've been trying to reach a supervisor since February because I'm unable to view my camaras remotely. It is now May and I'm still unable to view them. I've spoken to several employees on separate occasions, and they always tell me they will get the message to a supervisor. When I asked after months of an unresolved issue why I could not speak to a supervisor it was explained to me that because I was on a basic plan, I was unable to speak to a supervisor and if we could switch our business plan to a higher tier we could have more assistance. You would think a company this greedy would at least allow us to make a onetime payment to speak to someone but that was not an option either.
By belinda G.
