Have had a great experience every time…
Have had a great experience every time I speak to them! Especially Patrick! He’s always kind and easy to talk to and gets me what I need quickly! So far love working with this company!
By Alyssia G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
184 reviews
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dtgpro.com is listed under Print & Graphic Design.
dtgpro.com (dtgpro.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
184 approved reviews, newest moderated first
Have had a great experience every time I speak to them! Especially Patrick! He’s always kind and easy to talk to and gets me what I need quickly! So far love working with this company!
By Alyssia G.
Sam just got me running again in a crucial moment. Forever thankful!
By Cindy
Seriously some of the best customer service. They've helped me with lots of little glitches and helped me track orders. I made a mistake a tried a different company but learned my lesson. Won't do that again! Thank you, Sam!
By Christina H.
Thanks Sam!! Great customer service as usual.
By Eddie G.
Fantastic customer service! Specifically Robert Williams, I have an ongoing email with him when I have questions & he responds so quickly. Thank you for your help every single time! My Inspire 1800 was printing black lines & he helped me all day responding back & forth to help me figure out the problem. I appreciate how much time he spent helping me & not giving up!
By Kelly R.
Customer service sucks they don't reply to calls or emails nor will you get help after you purchase. They will only reply after 48 to 72 hours by email and you are out of luck if you are stuck. DONT BUY FROM THEM.
By Kathy C.
Spot on service! Thank you
By Love
I have ordered the trial and full version for dtf from DTG PRO. This was the only website I could find that would let me use the trial first to make sure I could work with it before purchasing. Their customer service chat is handy, their agent David Smith was very helpful.
By Danny J.