Can't say enough good things
Service is top notch. We had an issue with an item not arriving as advertised. Not only did they refund me, they provided a store credit for future orders.
By Bradford L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop for prescription drugs, health & beauty, green & natural, pet products, food & gourmet, toys & games and more at drugstore.com.
Drugstore (drugstore.com) has 36 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
36 approved reviews, newest moderated first
Service is top notch. We had an issue with an item not arriving as advertised. Not only did they refund me, they provided a store credit for future orders.
By Bradford L.
I've only have positive experiences with them, especially with their customer service team. They may not have the best prices, but once in a while they have awesome deals and sales. Great business practices, and very honest.
By May
I checked the site everyday for sales items.
By Daniel F.
so far, cheap and quick
By R.Cene
Because I have sensitive skin, I tend to stick with the few, sometimes hard to find products I can use. I've been really grateful that drugstore.com consistently stocks these products (for example, the Avene line of moisturizers and toners), at a comparable price to other websites and ships quickly.
By Reed
My aunt was sick in bed for a while when she broke her leg, and i dont live close to home anymore but drugstore.com has a great selection of items and allowed me to send her fun but helpful gifts to cheer her up to a speedy recovery
By urban garden M.
I used them 1 time for 3 RX's that were given to me by a dermatoligist. The price for them was less then other places I looked.
By Sharon W.
I shop online here for specific items, such as face creams and lotions, and when I was able to use my flex here last year, their competitive pricing saved me a bunch of money.
By Maddi