I needed to return my case for a…
I needed to return my case for a refund. During the process I accidentally ordered a replacement rather than refund. They could not have been more helpful and gracious.
By Robert L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
604 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 537 reviews with 5 stars · Clear filters
I needed to return my case for a refund. During the process I accidentally ordered a replacement rather than refund. They could not have been more helpful and gracious.
By Robert L.
I fell and broke some bones. My Drop Guys case kept my phone from breaking. After the fall, The case had a small crack and they sent me a new case. Excelle t case, excellent service
By Valued C.
I ordered the wrong size, reported my mistake, and within a few days I received the correct one. Great company that cares about the customers satisfaction. Five stars all around.
By Guenther A.
Great customer service and products.
By Donna S.
I just bought a $1500 IPhone. I wanted a phone case that I knew would protect my phone, their reviews and warranty convinced me. It also looks great, easy to put on your phone and I like the strap. I’d buy again.
By BluHLover
Excellent case. Fully non slip but the most important is that the case is reinforced at the corners which are the points most likely the phone to hit if you drop it.
By Giorgos E.
Produits de très belle qualité et service après vente très efficace
By Roberto R.
Great case just as described. Great customer service with quick response. I would definitely order from them again.
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