Zach was amazing 👏🏽…
Zach was amazing and the customer service was great!!
By Paul J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drone-works.com is listed under Appliances & Electronics.
Drone-works.com (drone-works.com) has 29 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
29 approved reviews, newest moderated first
Zach was amazing and the customer service was great!!
By Paul J.
Had a great experience, being inexperienced myself. Zach took the time to really help me understand what I was ordering and what the best options were. Would absolutely recommend.
By J.
I searched for months for the best deal and great support for my Matrice 350. I found Zac at Drone-Works and couldn’t be happier, I crashed on the first day, (my fault) and they had me up and going in less than 10 days, handled it all!! This is what everyone is looking for!! Great job and thank you!!! C Whatley
By Charles W.
This is the best company ever! I would recommend them to anyone. The customer service is top notch and their products are mind blowing
By Debra R.
Dealing with Drone-Works.com was a breeze! I ordered a Mavic 3E Combo, I was told it was back ordered for 20 days and to my surprise they came in early and I got my kit in only 5 days. They walked me thru dji care activation process as well! I cant wait to come back for that M350 next month. Thank you Jay!!
By Mark C.
“Needed an m30T in a pinch, Drone works delivered in 3 days to my door”. Highly reccomended!!
By Ian W.
Worked with Zac on a massive order and all was great! Best customer service!
By Rm P.
I have read these other reviews and just wanted to share my 2 cents. Our experience was the opposite, our agency ordered 2 drones and a custom viewing case and many accessories,there was great communication and all items were received in a timely manner. We would and will.continue to do business with this company.
By andrea B.