Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,492 reviews
DrivseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
3,492 approved reviews, newest moderated first
Customer service were extremely helpful and knowledgeable especially John. He made my experience very pleasurable. I would have no problem recommending them. Karen
By warren B.
Response from Drivse· Jul 14, 2026
Hi Warren, It’s great to hear how helpful and knowledgeable the customer service team was, especially John. I’m glad he made your experience so enjoyable, and I truly appreciate your recommendation.
I didn’t have to stress anything I text yall n Drivse they helped me so quick n easy No stress just a happy customer!
By Luz R.
Response from Drivse· Jul 14, 2026
Hi Luz, I’m glad to hear how quick and easy the support team made things for you — no stress and a happy customer is exactly the experience I want for everyone. I appreciate you sharing this feedback.
I ordered originally last year and my hair became healthier again. My hair before was dry and falling out before i received my Drivse shower head! I am happy with the results. But, the original did give me trouble trying to open it and put a new filter in. So I bought the new 2.0 version! If I could i would give Drivse as a 10!
By Christiane H.
Response from Drivse· Jul 14, 2026
Hi Christiane, It’s wonderful to hear how much healthier your hair has become since using the Drivse shower head, and I’m glad the 2.0 version solved the trouble you had with changing filters. Knowing you’d rate it a 10 means a lot — I truly appreciate your support and feedback.
I thought I was ordering one, of everything. It was confusing with all of the items popping up for sale. I was charged for three IonDrops. Support immediately found the problem when notified. They refunded the money after correcting the order. I appreciate the immediate response and refund. MY IonDrops, shower hose and holder, and IonFaucet, is being shipped.
By Kim P.
Response from Drivse· Jul 11, 2026
Hi Kim, I hear the confusion with ordering and being charged for three IonDrops—I’m glad support quickly corrected it, refunded you, and confirmed your IonDrops, shower hose, holder, and IonFaucet are now being shipped.
I purchased the shower head a while go and love. I wanted to upgrade and wanted to purchase the new tap filters but I don't think it was on my order, even though I clicked on it. I am a bit confused. It is a bit annoying when they keep asking you to buy more as I live on my own and am on a pension. However, I really would like the tap filters! If they are not on my order, can you add them please?
By Bronwyn
Response from Drivse· Jul 11, 2026
Hi Bronwyn, I hear your concern about the upgrade order and the confusion with the tap filters—please reach out to support using the subject line “Trustpilot – Tap Filters” so they can confirm if it’s included and add it to your order within 24 hours if needed.
I love my new shower heads. They boost the water pressure, as well as filtering contaminates from water.
By MCDOWELL
Response from Drivse· Jul 10, 2026
Hi Mcdowell, Thank you for sharing your experience — I’m glad to hear the new shower heads are boosting water pressure and helping filter out contaminants. It’s great to know they’re working well for you. If you are interested to learn more about our products, you can check all the details—including pricing—right here: https://drivse.com/products/iondrops
I feel that the ad’s were extremely misleading. My old shower head had terrific pressure. This one decreased the pressure so much that it takes me 10 minutes to rinse the shampoo out of my hair. Hasn’t helped my skin at all. Just as itchy as ever. I feel like I have been scammed, and will not recommend this to anyone.
By Darlene
Response from Drivse· Jul 10, 2026
Hi Darlene, I hear your frustration — feeling misled and disappointed with water pressure and skin results is serious. Our guide stresses being direct: I want to acknowledge your experience and make it right. Please email [email protected] with your order number using the subject line “Trustpilot – Shower Head” so I can personally review your case. I’ll ensure you get a clear resolution within 24 hours, whether that’s a return, refund, or another solution.
In my area the water is bad. a filter only last 1 days. I do not want to have to change it every to days. I want to cancel my filter order and stop wasting my money. Please help me do this now. I cannot keep spending my money. please stop my order. Please contact me.
By ambrosemntc
Response from Drivse· Jul 10, 2026
Hi, I understand your concern — changing filters daily isn’t practical. If you have a pending shipment, please email [email protected] with your order number using the subject line “Trustpilot – Cancel Filter” so we can stop it right away. I’ll make sure you receive a response within 24 hours with a real resolution.
