We didn't get all the parts and package looks like it was opened.
We didn't get all the parts and package
By BL
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,492 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
3,492 approved reviews, newest moderated first
We didn't get all the parts and package
By BL
I kept one for myself and gave the other 3 to family members. Man am I glad I bought the 4pk. I like them so much that I just ordered 3 more and will probably order even more. Excellent product.
By CANIO S D.
I have waited almost a month and have not received my shower head, or any of the other things I ordered , I spent almost $ 170.00 and don't have anything. No one has contacted me or anything . Not good customer service > please let me hear from you .
By Steve H.
Love my Drivse shower head!
By Donna
No response to email, to return items don’t fit our plumbing different size, product feels cheaply made, says items must be returned within 30 days of purchase they take 15 days to deliver, they don’t respond for a request of return, when asking for an address to return to! Going through site hard to navigate, takes you on a journey to buy more product… customer return service is non existent.
By Mark F.
This is a scam! While navigating the website I tried to indicate no to special offers but was unable to get it to respond. I never confirmed the order yet immediately got a confirmation email for an order including the "special" offer. I have tried multiple times to contact the company to stop the order but have received norespy. I have contacted my credit card company to cancel the order and refuse payment. This company is a scam!!!!!
By dfaulive.com
DO NOT BUY THIS CHEAP THING. It horrible and the company is a scam. They are also not honest. You can purchase the filters from Amazon, Walmart or other retailers. It leaks, and all it's doing is forcing water through small holes it a ripoff
By Eric W.
This product (Drivse Ion Showerhead) is plastic and leaks from every possible area on this unit. It doesn't even weigh enough to be a paperweight. They won't take a return, unless you want to pay as much as the unit costs for shipping. They originally offered a 15% refund and when I was going to take them up on that, they switched gears and said it was only for a 15% store credit.
By Jerry D.