Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,492 reviews
DrivseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
3,492 approved reviews, newest moderated first
Good website and provides easy check out.
By customer
Response from Drivse· Oct 20, 2026
Hi, Thank you for mentioning the easy checkout experience. I’m glad placing your order was quick and straightforward, and I hope the product meets your expectations.
Even though my first two showerheads exploded, I anxiously await their replacement! Until it broke, it was extremely marvelous allowing me to also get good water to drink too. My friends have been very pleased to even know this kind of thing exists! I have been forwarding my emails to my friends so they can take advantage of the best (in my opinion) the best showerhead out there
By Susie S.
Response from Drivse· Oct 20, 2026
Hi Susie, I appreciate you sharing both the excitement about the showerhead and the concern about your previous units failing; I'm glad replacements are on the way, and it means a lot that you've been recommending us to your friends.
scam artist forged two puchases and charged me 80.00 for 4 filters i did not order, then charged me 50.00 for 1 filter they said I signed up for monthly subscription. When I contacted them, they said it was too late to reverse it. Well credit card people been notified for credit card fraud. Stay away from these scammers
By matt M.
Response from Drivse· Oct 17, 2026
Hi Matt, I'm sorry to hear about your experience. I understand how concerning it is to see charges you believe were unauthorized and to feel that your concerns were not properly addressed. Please email [email protected] with "Trustpilot – Billing Review" in the subject line and your order details, and I'll make sure your case is escalated for a thorough review witin 24 hours.
Love the product. Excellent water pressure.
By Barbara S.
Response from Drivse· Oct 17, 2026
Hi Barbara, thank you for your review! I'm delighted to hear you're loving the product and enjoying the strong water pressure. It's great to know it's making a positive difference to your daily shower experience. 😊
When I called the company at +1(202) 936-7393, I was met on the phone with a customer service rep by the name of Desirae. She was sweet, low toned, very courteous, and was very willing to help me with my order. Although I had called with ZERO expectations to make even one purchase, I was able to order 3 items (ION FLOW, SHOWER HOSE & HOLDER, as well as ION FAUCET. Ms. Desirae also provided me the benefit of all available offers. I was very satisfied with Ms. Desirae.
By Daniel J.
Response from Drivse· Oct 17, 2026
Hi Daniel, thank you for taking the time to recognize Desirae's support. I'm delighted to hear she made your experience enjoyable and helped you find the right products while providing excellent service. Your kind words mean a lot, and I'll be sure to share your feedback with her.
I thank you for being honest and honoring your advertisement, there are so many false promises made in advertising and for you to honor your word is refreshing and it gave me a great savings 🙏🏽
By George
Response from Drivse· Oct 17, 2026
Hi George, thank you for your kind words! I'm glad we were able to honor our offer and provide the experience you expected. Your trust means a lot, and I truly appreciate you taking the time to share your feedback.
Yes I believe this is a great product and is the second product I have purchased from them. Now I would like to get a discount on those filters every month. And I will probably buy the device for our sinks too.
By donald
Response from Drivse· Oct 17, 2026
Hi Donald, thank you for your continued support! I'm thrilled to hear this is your second purchase and that you're enjoying the product. It's also great to know you're considering our sink filtration options, and I appreciate you being part of the Drivse family. 😊
Drivse Support immediately responded to me, understood my concern, and quickly resolved my issue within minutes! This is the quickest response from any company ever! And they were polite & professional. I really enjoy their products. I have been a customer for a couple of years now. I have the Ion Drops Shower Head with hoses and filters. I also have the filters for my bathroom sinks. Seeing the brown filters brings me comfort that it’s no longer going onto my face. I even bought these as Christmas gifts!
By Annalee
Response from Drivse· Oct 17, 2026
Hi Annalee, thank you for being a loyal customer and for your continued support over the years! I'm delighted to hear our team resolved your concern so quickly and that you're enjoying both the shower and sink filters. It means a lot that you've trusted our products enough to share them as gifts with family and friends.
