Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
3,492 reviews
DrivseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Originating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
3,492 approved reviews, newest moderated first
Can’t wait to try this out!!! Everything with ordering has been a breeze.
By Alicia T.
Response from Drivse· Sep 22, 2026
Hi Alicia, Thank you for your review. I’m glad to hear the ordering process went smoothly and that you’re excited to try the product — I hope it brings the results you’re looking forward to once you start using it.
Thought it was going to be great but I haven't even had my showerhead for a month and it started leaking out of the hose and then the head cracked while replacing the filter. Definitely would not recommend buying one.
By Ethan K.
Response from Drivse· Sep 22, 2026
Hi Ethan, Thank you for sharing your experience. I’m sorry to hear the showerhead started leaking and cracked so soon — I understand how disappointing that must be. Please email [email protected] with your order number and write "Trustpilot – Product Issue" in the subject line. I'll make sure someone responds within 24 hours with a real resolution.
I should have known when I ordered the showerhead and it took forever to get to me. Come to find out drive was not paying their correct shipping fees with the US Postal service and it took threatening a class action lawsuit for them to get their act together and start legally sending g out their product! I have needed to order some more filters for my shower head and just the other day I received an email from Drivse to order some filters at 50% off. I thought lovely! But only for a second did I think lovely. . .I ordered 3 filters for $24.99 and they tried to charge my credit card $105.00! I thought maybe it was just a fluke so I tried it again and low and behold they tried to nab me again for $105.00! So, I had a friend that received the same email so I had her try ordering and once againthey tried charging my friend an outrageous amount also!! It is such a shame when a company co.es out with a really good product but they become GREEDY SCAMMERS and try to rip off the general public! Shout out to Drivse Greedy slimeballs. . .Karma's gonna get ya! Buyers Beware, Sue Vergowe
By Susan V.
Response from Drivse· Sep 22, 2026
Hi Susan, Thank you for taking the time to share such a detailed review. I’m very sorry to hear about the shipping delays, the billing issues with your filter order, and the frustration this caused you and your friend. I understand how upsetting this must have been, and I appreciate you bringing these concerns forward. Please email [email protected] with your order number and write "Trustpilot – Delivery Issue" in the subject line. I'll make sure someone responds within 24 hours with a real resolution.
Lower my filter renewal please
By Jerry O.
Response from Drivse· Sep 19, 2026
Hi Jerry, I understand you’d like your filter renewal lowered. Please email [email protected] with your order number and write “Trustpilot – Filter Renewal” in the subject line — I’ll make sure someone responds within 24 hours to review and adjust your subscription.
Your product is complete junk,only thing worse is your customer service
By Ronnie R.
Response from Drivse· Sep 18, 2026
Hi Ronnie, I hear your frustration with both the product and the customer service experience. Please email [email protected] with your order number and write “Trustpilot – Product & Service” in the subject line — I’ll make sure someone responds within 24 hours to properly address your concerns.
Dealing with your team and the product I purchased were both quality. Thank you so much.
By Garry B.
Response from Drivse· Sep 18, 2026
Hi Garry, I’m glad both the product and the team gave you a quality experience — thank you for sharing your satisfaction, it’s encouraging to know the shower head is working well and that support met your expectations.
Easy order experience. Haven't received the products yet.but will update when I receive them ordered a 3 pack.
By James S.
Response from Drivse· Sep 18, 2026
Hi James, I’m glad the ordering process felt easy for you. Once your 3‑pack arrives, if you run into any issues or need guidance, please email [email protected] with your order number and write “Trustpilot – Order Follow‑Up” in the subject line — I’ll make sure someone responds within 24 hours to assist.
Very, very poor construction quality. Within a year I’ve returned four times because of major leaks (pinholes and cracks in plastic housing, leak in flexible tubing). Excellent design concept. Excellent water pressure and adjustments. Excellent spray patterns. One promotion said it filtered fluoride. I’ve written twice asking about this and didn’t receive a direct reply b
By Terry T.
Response from Drivse· Sep 18, 2026
Hi Terry, I understand how frustrating it is to deal with repeated leaks despite the strong design and spray performance. Please email [email protected] with your order number and write “Trustpilot – Construction Quality” in the subject line — I’ll make sure someone responds within 24 hours to review your case and provide clear answers about the fluoride claim and replacement options.
