Great Customer Experience
Seamless, personable. Great CX.
By Robby C.
Response from Drivo Rent A Car· Aug 17, 2022
Thank you for your business!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
698 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Drivo Rent-A-Car offers a wide range of cars available for rent in Newark EWR Airport NJ. We pride ourselves in our customer service, and hassle-free renting experience.
Drivo Rent A Car (drivo.com) has 698 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
698 approved reviews, newest moderated first
Seamless, personable. Great CX.
By Robby C.
Response from Drivo Rent A Car· Aug 17, 2022
Thank you for your business!
The initial wait for the shuttle was over an hour. However, the agent provided an upgraded vehicle as well as expressed his sincere apologies. The customer service from there was open and explicit of all charges with no surprise costs. The vehicle was clean, modern and very fuel efficient. Overall good experience except for the shuttle pick up.
By KENARTHUR
Response from Drivo Rent A Car· Aug 17, 2022
We are so pleased you enjoyed your visit to Drivo Rent-A-Car! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellently Courteous
By Seni O.
Response from Drivo Rent A Car· Aug 16, 2022
Thank you for your business!
Everything went smoothly, from picking up the car to returning it and getting to the airport. The people were efficient and pleasant and the price was better than any other rental company.
By Michael K.
Response from Drivo Rent A Car· Aug 14, 2022
Michael Kanfer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Drivo Rent-A-Car. Please don't hesitate to reach out to us if there's anything more we can do!
great excellent service! clean cars.
By AKIVA
Response from Drivo Rent A Car· Aug 11, 2022
Akiva, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
VERY GOOD SERVICE
By debra S.
Response from Drivo Rent A Car· Aug 11, 2022
Debra Shannon-Diouf, thank you so much for your high rating! We do hope we can be of assistance in the future. Take care!
Despite being quite far from the jfk terminals (Train plus drivo shuttle) makes sense as rates really lower than mainstream competitors. No complaints about our 2019 Sentra or the tolls billing service
By P G.
Response from Drivo Rent A Car· Aug 10, 2022
P Gerard, your satisfaction is our top priority. We're looking forward to your next visit with us!
Service was amazing. I have rented from this place multiple times
By DANIEL
Response from Drivo Rent A Car· Aug 10, 2022
Daniel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!