Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
593 reviews
DriveSmart WarrantySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
He was very nice and polite. And I need the paperwork sent to me on all I can do, and how much. Mail it to me.
By bonnie W.
Response from DriveSmart Warranty· Nov 11, 2024
Thank you for your kind words. We appreciate your feedback!
He was quick, succinct, and very nicep.
By Becky
Response from DriveSmart Warranty· Nov 4, 2024
Thank you for your kind words. We appreciate your feedback!
The representative that I spoke with did an excellent job on helping me with everything and making sure that I had the right information and that everything was correct. It wasn't a scam. Thank you for your help
By sharita B.
Response from DriveSmart Warranty· Nov 4, 2024
Thank you for your kind words. We appreciate your feedback!
The representative was very nice and polite. But he was too quick other than that 👍🏻
By enid G.
Response from DriveSmart Warranty· Nov 4, 2024
Thank you for your kind words. We appreciate your feedback!
i had a great call with Lucy she has great customer service and made my payment a breeze !! Thank you so much!!
By deme T.
Response from DriveSmart Warranty· Nov 4, 2024
Thank you for your kind words. We appreciate your feedback!
Damien was great best costumer severs . He should be a tanner he need better pay for the comster sevies !
By Heather C.
Response from DriveSmart Warranty· Oct 28, 2024
Thank you for your kind words. We appreciate your feedback!
I want to thank the customer Service man for being so helpful in explaining what the 'Service Tire Monitor' message meant. He was very understanding of my worries. Thank you again!
By Glenda
Response from DriveSmart Warranty· Oct 28, 2024
Thank you for your kind words. We appreciate your feedback!
Dorothy known as Dottie did a great job elaborating everything to me explaining how the contract worked what I needed to do and really made me feel comfortable and feeling like I could go and explain what she said to me.. she helped me feel comfortable by erasing all the negative thoughts of other people talking about warranty contracts she let me know what I was covered for what I could do she's an awesome awesome representative great patience very intelligent knows her work and I truly appreciate her time and patience that she gave to me to make sure that I understood my contract and what I got into I thank her and God bless she deserves a promotion.
By ladybug L.
Response from DriveSmart Warranty· Oct 28, 2024
Thank you for your kind words. We appreciate your feedback!
