Thankful that my team helped me to get…
Thankful that my team helped me to get where I could afford this warranty.
By Christine
Response from DriveSmart Warranty· Nov 25, 2024
Thank you for your kind words. We appreciate your feedback!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
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593 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DriveSmart was founded in 2016 with one goal in mind: To save customers money on unexpected auto repairs! Owning a car is one of the biggest investments you can make in life, which is why we want to help protect it with you. By becoming a DriveSmart member, you can be sure that you are covered from any financial burden received from car repair bills. Because repairs can be expensive, and they are always unexpected. Why trust us? We know that extended warranty companies don't have the best credibility. It's a stereotype that they are a "Scam" and "a waste of money" but we are working hard to set a new idea on just how helpful warranties can be. At DriveSmart, we are about our customers and their cars!Give us a call today and see how we can help you save money.
DriveSmart Warranty (drivesmartwarranty.com) has 593 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
593 approved reviews, newest moderated first
Thankful that my team helped me to get where I could afford this warranty.
By Christine
Response from DriveSmart Warranty· Nov 25, 2024
Thank you for your kind words. We appreciate your feedback!
Damian was very professional and was very knowledgeable about this contract
By Tammy
Response from DriveSmart Warranty· Nov 25, 2024
Thank you for your kind words. We appreciate your feedback!
Help me understand by policy with Drive Smart. ALSO SENDING ME ID THAT I HAVE EVER GOT IN A 10 MONTH WITH POLICY THANKS RUTH FOR YOUR HELP
By Violet M.
Response from DriveSmart Warranty· Nov 13, 2024
Thank you for your kind words. We appreciate your feedback!
Thank you Damien for helping me review the contract with me and understand the policy that I registered for I was sketchy at first but your team explained on what they were doing and help me understand the policy thank you again
By Jorge H.
Response from DriveSmart Warranty· Nov 11, 2024
Thank you for your kind words. We appreciate your feedback!
Having Damien as my customer service representative was a delight and helped through the entire process. He is wonderful employee for your company and I can’t give you all the praise he needs. Maybe an raise or a paid vacation Ty Riley C Kulak
By Riley C K.
Response from DriveSmart Warranty· Nov 11, 2024
Thank you for your kind words. We appreciate your feedback!
Damien was very professional and experienced I Floyd Teague request a promotion for Mr Damien Brown on my behalf
By Floyd T.
Response from DriveSmart Warranty· Nov 11, 2024
Thank you for your kind words. We appreciate your feedback!
The representative was very rude and 99 questioned me on why I wanted to cancel my policy. I don’t know if they are paid on commission or what the issue is but when I told her to simply cancel the policy she kissed her teeth and said “ill cancel it have a nice day” and hung up on me. The whole interaction to get the policy started was very convoluted and it felt like a scam. They asked for my card information over the phone and even my social security number and date of birth which I wasn’t comfortable doing. Over all a very shady situation.
By Cloe W.
Yes, I called Damia and he helped me two times because on mine car it had two vin number so he changed it to the right one. He did a wonderful job give him a raise.
By Lizzie S.
Response from DriveSmart Warranty· Nov 11, 2024
Thank you for your kind words. We appreciate your feedback!