Had a great experience with caramel…
Had a great experience with caramel after selling my car on BaT. Support is responsive! I had a question about a title and got a response from Megan in minutes!
By Darrel S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
340 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Caramel is an app and website that makes buying someone's vehicle or selling your own simple, safe, & sweet. But once you find your car or buyer, Caramel handles everything for you. That includes paperwork, secure payment, title transfer and registration, fraud checks, and verification. With the option to add vehicle protection, digital inspection, finance, and transport through our partners.
Drive Caramel (drivecaramel.com) has 340 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
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Sales 5.0340 approved reviews, newest moderated first
Had a great experience with caramel after selling my car on BaT. Support is responsive! I had a question about a title and got a response from Megan in minutes!
By Darrel S.
This was my first time ever selling a vehicle and using Carmel. I was emailing back and forth with Megan who helped calm me down and gave me advice on all of this. I highly recommend Drive Carmel and Megan
By DANIEL P.
Matt was absolutely great to work with! He was professional and very helpful, I truly appreciate his effort.
By Sam
Easy company to work with. Matt’s been great deals get funded very quickly.
By Tom V.
This company is amazing! They work hard to make any deal work to the best of their ability. Riley is exceptionally helpful in every aspect and he worked tirelessly to make sure that I would be approved for a vehicle. I couldn't ask for better service. - Blaze
By customer
I have spent years of my career trying to get set up with banks... The team at Caramel has changed our business for the better! Really fortunate to have found these guys! 10/10!!!!
By Tampaautogallery
Fast and easy! First time using Caramel and it was such a breeze. Riley helped me from start to finish with ease.
By customer
Communication was great and working with Megan was fantastic . Quick to answer my questions , and was very clear about the process as I am a first time seller on Bring a Trailer . The buyer of my Ferrari was also great to deal with , and she is very happy .
By Michel K.